Customer Service Specialist
1 week ago
We're looking for a dynamic Customer Service Specialist to strengthen client relationships, drive engagement and support retention initiatives.
Responsibilities
- Execute engagement strategies for key clients
- Monitor customer satisfaction and handle escalations
- Collaborate with sales and marketing teams for growth opportunities
- Conduct surveys and analyse feedback for service improvements
- Maintain CRM records and performance reports
Requirements
- Diploma or degree in Business, Hospitality or related field
- Strong analytical and communication skills
- Ability to work cross-functionally with sales and marketing teams
- Empathy-driven approach to client relationships
Benefits
- Performance-based incentives and recognition programs
- Opportunities to lead client engagement initiatives
- Exposure to strategic client success projects
Job Types: Full-time, Permanent, Fresh graduate
Pay: $3, $3,500.00 per month
Benefits:
- Health insurance
- Professional development
Work Location: In person
-
Customer Service Officer
4 days ago
Outram, Singapore Global Watch Service Centre Pte Ltd Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
-
Customer Onboarding Specialist
1 week ago
Outram, Singapore ELA Full timeThe **Customer Onboarding Specialist** ensures that every new client begins their journey with a seamless, personalised experience. You’ll help clients feel confident using our products or services while driving long-term retention and satisfaction. **Responsibilities** - Guide new clients through the full onboarding process, including setup, walkthroughs...
-
Customer Onboarding Specialist
7 days ago
Outram, Singapore FYYA Full timeThe **Customer Onboarding Specialist** ensures that every new client begins their journey with a seamless, personalised experience. You’ll help clients feel confident using our products or services while driving long-term retention and satisfaction. **Responsibilities**: - Guide new clients through the full onboarding process, including setup,...
-
Customer Success Specialist
1 day ago
Outram, Singapore Liven Full time $60,000 - $120,000 per yearJoin the revolution in hospitality techLiven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD)...
-
Customer Service Manager
4 days ago
Outram, Singapore Mason and Smith Group Private Limited Full time**Responsibilities & Requirements** - Ability to work independently and as part of a team - Strong attention to detail and problem solving skills - Ability to deliver good customer service - Greet incoming and departing customers with a genuine smile and eye contact - Maintain a neat, organized back-of-house environment - Manage the delivery operations,...
-
Customer Service Manager
1 week ago
Outram, Singapore Mason and Smith Group Private Limited Full time**Responsibilities & Requirements** - Ability to work independently and as part of a team - Strong attention to detail and problem solving skills - Ability to deliver good customer service - Greet incoming and departing customers with a genuine smile and eye contact - Maintain a neat, organized back-of-house environment - Manage the delivery operations,...
-
Customer Service and Operations Executive
7 days ago
Outram, Singapore Edit Suits Co. Full timeEdit Suits Co. is a fast-growing custom menswear company that is revolutionising the way men shop for clothing. We are using an innovative combination of e-commerce and physical retail to sell our high-quality products and are dedicated to offering the best customer experience to our customers. **The Opportunity** **About the Role** As a Customer Service...
-
Customer Service Officer
5 days ago
Outram, Singapore TANGSPAC CONSULTING PTE LTD Full time1 year exp **Roles & Responsibilities** Exciting opportunity for Customer Service Officers to be a part of our client who is one of the leading banks in Singapore. Role is to Interact with internal & external customers to answer customers queries related to Corporate Banking products. **Responsibilities**: 1.Maintaining a positive, empathetic, and...
-
Computational Design Specialist
1 week ago
Outram, Singapore Populous Full time**Computation Design Specialist** Populous is a highly unique practice with a focus on the design of experiences. We design the places where people love to be together. This is our singular purpose. We use the power of design to transform neighbourhoods, revitalize cities, build relationships and connect people to being part of something bigger. Populous...
-
Content Operations Specialist
7 days ago
Outram, Singapore Edisen Full timeEdisen is looking for a **Content Operations Specialist** to join our Singapore office. You will get the chance to be a part of a dynamic team, working with a top entertainment company to manage content for fans of Korean music. The **Content Operations Specialist** will be responsible for all client and third-party team liaison to track and collect files...