Customer Experience Officer

Job Responsibilities:Handle clients' enquiries via phone, emails, and live chats relating to products, accounts and trading related matters.Communicate directly with clients and encourage trusting relationships.Perform product sales referral and participate in projects to improve workflow process and customer service experience.Develop effective strategies...

Enable your futureAt TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours.Top Reasons to work with TDCXAttractive...

Working Hours:3 days with alternate 4 days work week7.30am - 8pm9.30am - 10pmJob Responsibilities:Provide excellent customer service to customers.Attend to all walk-in enquiries from customers.Handle lost-and-found enquiries.Handle customers phone call enquiries.Ensure customer enquiry are properly addressed and escalate customer complaints to related...

Role OverviewRespond promptly and professionally to public inquiries via phone, emails and live chat.Resolve issues efficiently, handling escalations with competence.Support continuous improvement of Quality Management System through assigned duties.RequirementsMinimum education: GCE 'A' Level and aboveIdeally 2 years of relevant experience; fresh candidates...

Job Description:This role focuses on supporting air export operations through customer service, shipment coordination, and documentation. You will handle customer inquiries, arrange cargo collection, process booking requests, provide flight details, and manage communication with overseas offices. The role also involves verifying vendor invoices, preparing...

Highlight:Basic salary from $2500 to $3500Office HoursAWS & VBCompetitive company benefitsJob Description:Welcome and attend to clients in a warm and professional manner, both in person and over the phone.Handle all incoming and outgoing calls related to service enquiries and support needs.Collect and update customer information accurately, and prepare...

Key ResponsibilitiesLead the development of memorable customer experiences while ensuring smooth operations.Oversee service standards, team coordination, and operational compliance across the organisation.Create and deliver engaging experience concepts programme-based engagements.Strengthen the venue's positioning by building partnerships, sponsorships, and...

Our client is one of the top financial institutions and looking for customer service orientated individuals motivated to provide quality service and support customers.Contract: 12 months subject to renewalLocation: Changi Business Park or JurongSalary: Allowances (up to $1000)Job responsibilities:Deliver personalized service over the telephone to customers...

Our Client, in the Retail Industry located in Ubi has opening for Admin Assistant cum Customer Service Officer.5 Days work week / 9.30am - 5pmExcellence working environmentWorking Location: EastResponsibilities: Administrative & Data EntryPerform accurate data entry using Excel and internal systems.Create and process Transfer In (TI), Purchase Orders (PO),...

Salary: Up to $3,500 Location: Alps Avenue Company Transport: From Tampines & Tanah Merah MRT Working Hours:Mon–Fri: 9:00am – 6:30pmAlternate Saturday: 9:00am – 1:00pmJob ResponsibilitiesProvide friendly and reliable customer serviceSend flight details to customers within 1 hour of bookingVerify export document compliance & process export work...