Customer Experience Representative
2 days ago
Highlight:
- Basic salary from $2500 to $3500
- Office Hours
- AWS & VB
- Competitive company benefits
Job Description:
- Welcome and attend to clients in a warm and professional manner, both in person and over the phone.
- Handle all incoming and outgoing calls related to service enquiries and support needs.
- Collect and update customer information accurately, and prepare documentation when updates are required.
- Record all client interactions—including feedback, compliments, and complaints—into the CRM system.
- Ensure accurate data entry and schedule appointments across various service locations or teams.
- Provide available service options to clients when making bookings.
- Assess technical or specialised enquiries and direct them to the appropriate staff member.
- Support ongoing campaigns, promotions, or special service initiatives.
Job requirement:
- Candidate with any customer service experience will have added advantage.
Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Teo Yong Han (R
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