Assistant Manager/Senior Executive, Enablers

22 hours ago

Orchard, Singapore e0eff61a-8421-4f9a-a6f9-389352a9a4d3 Full time $60,000 - $120,000 per year

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit

Job description:

The Assistant Manager/Senior Executive, Enablers Team, Partners Development Division (PDD) will implement enablers and resources to equip and support AIC's Account Managers to better engage community care providers and other non-care partners towards achieving AIC's goals and outcomes.

The job scope includes:

  1. Operationalise the Partners Relationship Management System

  2. Ensure proper documentation of system requirements, user guides and materials.

  3. Work closely with IT team to ensure timely resolution of system issues and operability of systems for optimal user experience.
  4. Monitor PRM performance and identify potential risks and issues.
  5. Test platform updates and enhancements.
  6. Perform scheduled Partners data updates and maintain accurate data in PRM.

  7. Prepare monthly reports on platform usage.

  8. Develop, Review and Maintain Account Management Enablers and Resources

  9. Develop, review, and update Account Management resources.

  10. Conduct onboarding and induction programmes for Account Managers.

  11. Plan and organise sharing and learning platforms.

  12. Capability building and development of account managers

    • Curate, plan and organise trainings and workshops to upskill account managers.

Job Requirements

  • Recognised degree in any discipline with 2 years of work experience.
  • Those who are new in the workforce or Diploma holder with at least 4 years of relevant work experience are also welcomed to apply
  • Able to engage and work well with groups from diverse backgrounds
  • Able to multi-task and possess strong administrative skills
  • Demonstrate strong communications skills and attention to details
  • A self-starter with a sense of curiosity and strong learning agility
  • Resilient, agile and adaptable individual who thrives in a dynamic environment
  • A good team player with strong interpersonal skills

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