Assistant Manager/Senior Executive, Enablers

20 hours ago

Orchard Central Community Development Council, Singapore Agency for Integrated Care (Singapore) Full time $60,000 - $120,000 per year

Job description:

The Assistant Manager/Senior Executive, Enablers Team, Partners Development Division (PDD) will implement enablers and resources to equip and support AIC's Account Managers to better engage community care providers and other non-care partners towards achieving AIC's goals and outcomes.

The job scope includes:

  1. Operationalise the Partners Relationship Management System

  2. Ensure proper documentation of system requirements, user guides and materials.

  3. Work closely with IT team to ensure timely resolution of system issues and operability of systems for optimal user experience.
  4. Monitor PRM performance and identify potential risks and issues.
  5. Test platform updates and enhancements.
  6. Perform scheduled Partners data updates and maintain accurate data in PRM.

  7. Prepare monthly reports on platform usage.

  8. Develop, Review and Maintain Account Management Enablers and Resources

  9. Develop, review, and update Account Management resources.

  10. Conduct onboarding and induction programmes for Account Managers.

  11. Plan and organise sharing and learning platforms.

  12. Capability building and development of account managers

    • Curate, plan and organise trainings and workshops to upskill account managers.

Job Requirements

  • Recognised degree in any discipline with 2 years of work experience.
  • Those who are new in the workforce or Diploma holder with at least 4 years of relevant work experience are also welcomed to apply
  • Able to engage and work well with groups from diverse backgrounds
  • Able to multi-task and possess strong administrative skills
  • Demonstrate strong communications skills and attention to details
  • A self-starter with a sense of curiosity and strong learning agility
  • Resilient, agile and adaptable individual who thrives in a dynamic environment
  • A good team player with strong interpersonal skills

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