Assistant Manager/ Senior Executive, Operations Development

1 day ago

Orchard, Singapore Agency for Integrated Care Full time $90,000 - $120,000 per year

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit

Job description:

You will support the Senior Assistant Director, ODB to translate AgeWell SG (ASG)'s policies and initiatives into CSID's concepts of ground operation for: (1) ease of ground implementation across the 85 sub-regions (SRs) island-wide, and (2) to facilitate the change management and transformation process for the Community Care sector. This will be achieved through

  • Working with both AIC divisions and internal CSID branches to develop and align operational strategies for ground implementation of Integrated Community Care Providers (ICCP) across 85 SRs island-wide.
  • Supporting in the development and execution of operational plans that facilitate the sector's transformation and change management.
  • Analysing the ground feedback by AACs and SRs, in order to propose policy refinements to AIC and Ministry of Health.

Roles and Responsibilities:

  • Support branch in strategic planning and execution of ICCP's ground implementation, as part of operationalising ASG
  • Serve as the primary POC for the branch between CSID and other AIC divisions on ASG related matters.
  • Prepare presentation slides for Senior Management to clearly articulate Branch's value proposition.
  • Oversee and support other operational and administrative requirements for Branch.
  • Provide secretariat support for Higher HQ meeting forum

Job Requirements

  • Degree in any discipline with at least 3 years of related working experiences, preferably in community/ social care sector
  • Collaborative mindset and comfortable in co-creating solutions with diverse stakeholders
  • Strong written, analytical and communication skills
  • Experience in implementing change in an ambiguous environment.
  • Experienced and with a proven track record of conceptualization of plans, programme implementation and coordination.
  • Strong collaborative and partnership building skills
  • Ability to think strategically and anticipate potential pitfalls due to impending changes.
  • Highly self-motivated, independent and a good team player with strong interpersonal skills
  • Entry level candidates with relevant skillsets are welcome to apply

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