Customer Service Coordinator #78565

2 weeks ago


West Region, Singapore Anradus Pte. Ltd. Full time $60,000 - $100,000 per year
Customer Service Coordinator #78565

Industry/ Organization Type

Construction Industry

Position Title

Customer Service Coordinator

Working Location

West - Tuas Crescent (Company transport provided)

Working Hours

5.5 days (Mon - Alternate Sat: 8 am - 5 pm) Work on Sat – count as OT

Salary Package

Up to SGD OT + Allowances + Variable Bonus

Duration

Permanent Role


Key Responsibilities
  • Handle incoming calls, assess caller needs, and route them to the appropriate contact.
  • Greet and assist walk-in visitors as the primary front-desk contact.
  • Dispatch technicians for inspections and maintenance based on urgency and location.
  • Coordinate with internal teams to resolve customer issues promptly.
  • Keep precise service records, logs, and documentation up to date.
  • Prepare and manage operational reports and service documentation.

Requirements
  • Min. O Level
  • Min. 1 year of working experience in customer service role
  • Familiar with Microsoft Word, Excel, Outlook

Kindly apply through ANY of the following methods
  • Submit your application by clicking the APPLY button;
  • Email your resume to J‌o‌b‌@‌a‌n‌r‌a‌d‌u‌s‌.‌c‌o‌m‌.‌s‌g. Please indicate #78565 on the email subject.

Application Policy

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.


Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694



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