Operations Executive

7 days ago

NorthEast Region, Singapore UParcel Full time $3,500 - $7,000 per year

Role Overview

The Delivery Fulfillment Specialist is responsible for two critical functions:

  1. Recruiting, onboarding, and maintaining a strong pool of freelance and subcontractor drivers.
  2. Acting as the key contact for assigned customer accounts, handling escalations, and ensuring that all service expectations are consistently met.

This dual role ensures that customer needs are supported by a reliable driver base, while also providing a professional point of contact for issue resolution and relationship management.

Key Responsibilities
  • Develop and execute strategies to recruit and onboard freelance/subcontractor drivers.
  • Actively recruiting, onboarding and maintaining the pool of freelance and subcontractor drivers.
  • Maintain strong relationships with drivers, ensuring engagement, retention, and performance.
  • Forecast and balance driver supply with customer demand, ensuring fulfillment and SLA compliance.
  • Serve as the primary point of contact for assigned customer accounts.
  • Handle customer escalations, complaints, and service recovery professionally and promptly.
  • Work with operations, customer service, and drivers to resolve delivery-related issues.
  • Monitor account performance and ensure high customer satisfaction.
  • Prepare regular reports on driver recruitment, account fulfillment, and service levels.

Requirements:

●At Least Higher NITEC/ NITEC / Diploma in Business Administration, Supply

Chain or equivalent

●At least 2-3 years of experience in similar industry and function

●Effective people management and interpersonal skills.

●Ability to work independently in a fast-paced environment and manage multiple

tasks simultaneously.

●Responsible, team-player, and organized.

●Proficient in MS Office.

●Possess valid class 3 driving license

The Job's Working Hours and Location

Mon - Fri 8.30am to 6.00pm, 5.5 days work week  (Able to work from home for the fulfillment of any 4 hours during weekend at the flexible timing)

Tai Seng Drive

What we offer

Up to $3500 depending on experience + Annual Bonus

Medical and Dental benefits

Annual Leave + Birthday Leave​

How to Apply

●Apply through this application

●Only shortlisted candidates will be notified

  • Operations Executive

    2 days ago

    East Region, Singapore Go-Ahead Singapore Full time $90,000 - $120,000 per year

    Job ResponsibilitiesLead and manage the Garaging team to ensure smooth, safe, and efficient execution of nightly operations.Oversee manpower planning, monitor team performance, and conduct regular briefings to maintain operational readiness and uphold company standards.Attend coordination meetings with relevant authorities and stakeholders on planned road or...

  • Operation Executive

    13 hours ago

    East Region, Singapore STAFFKING PTE LTD Full time $24,000 - $60,000 per year

    Location: EastSalary: Up to $3,000Employment Type: Full-Time, PermanentAbout the RoleWe are seeking a hands-on and detail-oriented Operation Executive to support operations in either Catering Services or Logistics (Import & Export). The successful candidate will be responsible for ensuring smooth daily operations, coordinating with internal teams, and...

  • Operations Executive

    2 weeks ago

    East Region, Singapore DIVERSIFIED INTERNATIONAL LOGISTICS PTE. LTD. Full time $40,000 - $60,000 per year

    About Dimerco:Dimerco is a global logistics leader, providing comprehensive Air Freight, Ocean Freight, and Contract Logistics solutions. With over 50 years of experience and a robust international network, we are committed to Connecting Asia with the World. Recognized among the Top 25 Global Air Freight Forwarders, Dimerco operates 160+ offices, 80+...

  • Operations Executive

    7 days ago

    North Region, Singapore NEX CorporateIT Pte Ltd Full time $40,000 - $60,000 per year

    Key ResponsibilitiesHandle day-to-day operational duties, including engineer repair tickets scheduling, data entry from customer systemAssign and manage department schedule by maintaining calendars for department personnel and arranging meetings, conferences, and workflow.Communicate effectively with external parties, including customers, to address...

  • Operations Executive

    2 weeks ago

    North-East Region, Singapore -b5cc-4457-b953-be62a7cc3f23 Full time $30,000 - $40,000 per year

    Responsibilities:Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.Conduct room viewings for guests who...

  • Principal Engineer, Strategic Transformation, Central PQE

    2 days ago

    North Region, Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE LTD Full time $150,000 - $250,000 per year

    The FECQ Central PQE Principal Engineer (Strategic Transformative) is responsible for leading and executing the SEAL (Speed Execution Alignment) program across manufacturing sites, ensuring alignment with Micron's quality transformation roadmap. This role facilitates SWAT teams, drives standardized system implementation, and ensures measurable improvements...

  • Operations Executive

    2 days ago

    East Region, Singapore Private Advertiser Full time $40,000 - $80,000 per year

    Roles Summary:The Operation Executive will be the primary point of contact for all operations at the assigned school outlet. This role ensures smooth day-to-day functioning, manages relationships with school stakeholders, and oversees meal service for students and teachers. As the only full-time staff on-site, the Supervisor will lead two part-time team...

  • Deposit Operations Executive

    2 weeks ago

    East Region, Singapore 10c81105-27cc-4820-82ae-b684421b536c Full time $60,000 - $90,000 per year

    Job Title: Deposits Operations Executive (6-Month Contract)Location: Changi Business ParkSalary: Up to $6,500 per monthAbout the Opportunity:We are seeking a meticulous and proactive Deposits Operations Executive to join our dynamic team on a 6-month contract. This is an excellent opportunity to gain valuable experience in the heart of banking operations,...

  • Facilities Operations Engineer

    1 week ago

    North Coast, Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE LTD Full time $90,000 - $120,000 per year

    Job DescriptionAbout MicronMicron is a global leader in memory and storage solutions, enabling transformative technology that enriches life for all. With over 40 years of innovation, Micron plays a pivotal role in the data-driven economy, where memory and storage are strategic differentiators. We are committed to sustainability, employee well-being, and...

  • Operations Executive, Ocean Freight

    2 weeks ago

    East Region, Singapore Geodis Singapore Pte. Ltd. Full time $40,000 - $80,000 per year

    Location: 27 Greenwich DriveAbout the role This is a full-time Operations Executive position within the Ocean Freight team at Geodis Singapore Pte. Ltd., based in the East Region. As the Operations Executive, Ocean Freight, you will play a crucial role in ensuring the efficient and timely ocean freight import and export transportation services, selecting...