Operations Executive

2 weeks ago

NorthEast Region, Singapore -b5cc-4457-b953-be62a7cc3f23 Full time $30,000 - $40,000 per year

Responsibilities:

  • Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
  • Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
  • Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
  • Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
  • Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
  • Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
  • Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
  • Provide support for community events held within the property.

Requirements:

  • Minimum Diploma in Hospitality or relevant field
  • At least 2 year(s) of experience in student hostel / serviced office operations management.
  • Well versed in Facilities Management.
  • Strong customer service orientation.
  • Experience in property / facilities management or front desk would be advantageous.
  • Good team player with interpersonal, analytical, presentation skills.
  • Service-orientated with pleasant disposition.
  • Experience in using MS Office.

We regret that only shortlisted candidates will be notified.

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