Assistant/Deputy Manager, Community Relations

2 days ago

Central Region, Singapore Sentosa Development Corporation & Subsidiaries Full time $60,000 - $80,000 per year

Overall Job Purpose

Team member of the Community Relations & Administration team working towards improving the high service standard that SCRM strives to achieve.

Working together and with assistance from the outsourced Facilities Management Company (FMC) to engage Sentosa Cove residents, Sentosa Cove stakeholders and Sentosa island partners with a view to enhancing overall satisfaction levels, tools & resources.

Attending to any assigned duties from the General Manager's Office.

Key Responsibilities

Community Relations & Administration

  1. Develop ideas to engage residents & facilitate conversations, to enhance the value of the precinct.
  2. Enhance residents' experience by identifying and developing sustainable, unique and interesting programmes and events, to create a strong sense of belonging and ownership among residents.
  3. Ensure all communication materials are constantly reviewed to ensure the information relayed is kept current and relevant.

Brand and Marketing Communications

  1. Ensure the Sentosa Cove website and social media accounts are kept updated and current with fresh and engaging content.
  2. Responsible for the solicitation of privileges and discounts for Sentosa Cove Residents and stakeholders.
  3. Liaising with SDC Marketing teams for branding and other collaborative opportunities.
  4. Assist the SDC Communications team with media queries.
  5. Coordinate and host visits to Sentosa Cove, including requests for filming which will enhance the value proposition of Sentosa Cove as a precinct.
  6. Coordinate the production of newsletters and other communication collaterals.
  7. Scanning of media for news and updates on Sentosa Cove.

Engagement of Residents

  1. Working closely with the outsourced Facilities Management Company (FMC), which is the residents' and stakeholders' first point of contact.
  2. To handle residents' feedback, complaints and enquiries efficiently by escalating and coordinating with relevant parties to ensure that they are promptly looked into and resolved.
  3. To handle feedback and incidents involving residents by engaging residents to establish the ground rules.
  4. To establish formal and informal engagement channels with residents and other stakeholders to develop relationships. This can be done via on-site meetings, informal gatherings and briefings for new residents.

Community & Residents Engagement Events and Activities

  1. Working closely and collaboratively with FMC, to organize events for placemaking & engagement, to elevate the position of the precinct as a desirable address as well as to engage residents through community bonding activities.

General Manager's Office & other administrative functions

  1. To plan and execute duties as assigned by the General Manager.
  2. Provide ad-hoc assistance on all procurement processes through GeBiz.
  3. Any other projects or duties assigned.

Job Requirements

  • Degree in a related field of study, with a minimum of 2-3 years of working experience.
  • Experience in customer relations and administrative experience would be an advantage.
  • Strong administrative skills that can add value to the team.
  • Passion in helping and assisting people, with a flair in anticipating the needs of a diverse international community.
  • Calm and composed when under fire.
  • Pro-active with a sense of initiative.
  • Strong interpersonal skills.
  • Ability to multi-task, work under time pressure and possess a keen eye for detail.
  • Working knowledge of Microsoft Office is an advantage.

We regret that only shortlisted candidates will be notified.

  • Public Relations Manager

    1 week ago

    Central Region, Singapore DL Public Relations Full time $60,000 - $120,000 per year

    About the role This is an exciting opportunity to join the dynamic team at DL Public Relations' as a Public Relations Manager - Mandarin Speaker. In this full-time role, you will be responsible for supporting the firm's strategic Public Relations initiatives and delivering impactful media relations programmes for our diverse client base. Ideally based in...

  • Assistant/Deputy Manager

    13 hours ago

    Tuas, West Region, Singapore ST Logistics Full time $90,000 - $120,000 per year

    Job description:Job FunctionCorporate Development (SiTadeL)Job SummaryThe Assistant/Deputy Manager (Analytics and Artificial Intelligence) is someone who lives and breathes data. He/she is someone who is "T" shaped - With numerous IT related skills, communication skills, strategy skills with a deep specialisation in data analytics. He/she works data...

  • Communications Executive

    2 days ago

    Central Region, Singapore Executive Ship Management Pte Ltd Full time $40,000 - $60,000 per year

    Executive Ship Management (ESM) is a premier ship management company preferred by the industry leaders for our superior professional expertise and bespoke services to discerning shipowner.What we offerIn order to keep pace with its growth and expansion, Executive Ship Management Pte Ltd is looking for highly motivated and passionate individuals to join the...

  • Deputy Security Manager

    2 days ago

    Central Region, Singapore Woh Hup (Private) Limited Full time $80,000 - $120,000 per year

    The Deputy Security Manager is responsible for strategizing and managing the operations, resources, and activities of the Security Department.A summary of the responsibilities of this position are, and not limited to, as follows:Formulating and monitoring the Security Department's manpower needs.Manage a team of security executives on the guard's deployment...

  • Deputy Restaurant Manager

    14 hours ago

    Central Region, Singapore Private Advertiser Full time $104,000 - $130,878 per year

    Passionate About Hospitality?Become our Deputy Restaurant Manager at Latteria.Responsibilities:Assisting the Restaurant Manager in overseeing daily operations to ensure smooth service flowLead, train, and motivate the service team to deliver outstanding guest experiences.Uphold and improve service standards in line with the restaurant's brand identity.Handle...

  • Assistant Manager, Marketing Communications

    1 week ago

    Central Region, Singapore Straits Retail Property Management Services Pte Ltd (Property Manager of Singapore Malls under Paragon Trust and Cuscaden Peak Investments Pte Ltd) Full time $80,000 - $120,000 per year

    We are looking for a dynamic individual to conceptualise, plan and execute marketing campaigns, advertising, and promotional strategies for our malls.Responsibilities:Enhance customer experience through mall wide promotions and campaigns to drive shoppers' and tourist traffic, and increase tenant salesPlan and execute all marketing campaigns, events and...

  • Deputy Director

    2 days ago

    Central Region, Singapore PERSOL Full time $150,000 - $250,000 per year

    Deputy Director – Business Development & Strategic PlanningJob ScopeAs the Deputy Director in Business Development & Strategic Planning, you will be working closely with several companies and research institutions in the Electronics cluster to understand their business and technologies, and matchmake these companies together to bring in new investments and...

  • Deputy Manager

    2 days ago

    Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $80,000 - $120,000 per year

    We are partnering with a Global MNC hiring for the Deputy Manager. As you will need to liaise directly with stakeholders and counterparts based in France, proficiency in French (min. DALF C2 or equivalent) is required. ResponsibilitiesOversee the operations of the Visa Application Unit, ensuring optimal efficiency, productivity, and full compliance with all...

  • Deputy Principal

    2 days ago

    Central Region, Singapore INVICTUS INTERNATIONAL SCHOOL PTE. LTD. Full time $90,000 - $120,000 per year

    Invictus International School invites you to submit your application for this position as an expression of interest in joining our team. Please note that this posting is part of our talent pool initiative, aimed at identifying potential candidates for future opportunities. While there might not be an immediate vacancy, we encourage you to apply so we can...

  • Assistant Manager/Manager

    14 hours ago

    Central Region, Singapore National University of Singapore Full time $104,000 - $130,878 per year

    Company description: The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in SingaporeJob description: Job DescriptionThe Appointments and Development Department oversees academic...