Banking Corporate Call Centre

5 days ago

East Region, Singapore PERSOL Full time $40,000 - $60,000 per year

Working hours: Rotational shift, Mon – Sun, 4 weekdays 1 weekend

Shift Pattern:

8:30am to 5:30pm/

8:45am to 5:45pm/

10:30am to 7:30pm/

11:30am to 8:30pm

Key Accountabilities & Responsibilities:

  • Interact with internal & external customers to answer customers queries related to Corporate Banking products.
  • Maintaining a positive, empathetic, and professional attitude toward customers.
  • Responding promptly to customer inquiries on general and transactional enquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer requests.
  • Customer outreach to encourage the use of digital services.Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
  • Collaborate with stakeholders to resolve all customer queries and requests.
  • Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
  • To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery.
  • To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues.

Requirements:

  • Must have at least 1 year customer service experience in banking industry.
  • Ability to multi-task and work independently.

  • Excellent written and communication skills.

  • Strong knowledge of corporate products and services.

  • Proficient in MS Office (Word, PowerPoint & Excel).

Kindly note that only shortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No E EA License No. 01C4394
• EA Registration No. R Ling Kai Jin)

  • Bank Corporate Call Centre

    1 week ago

    East Region, Singapore PERSOL Full time $104,000 - $130,878 per year

    Working hours: any 4 weekdays and 1 weekend of the week, rosteredShift Pattern:830am to 530pm845am to 545pm1030am to 7.30pm1130am to 8.30pmContract Duration: 6 Months (subjected to renewable and convertible to perm)Interact with internal & external customers to answer customers queries related to Corporate Banking products.Job Description:• Maintaining a...

  • Call Centre Supervisor

    2 weeks ago

    East, Singapore Connect Centre PL Full time

    Responsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be assigned by the management ...

  • Banking Call Center Officer

    2 weeks ago

    East Region, Singapore PERSOL Full time $104,000 - $130,878 per year

    Working hours: Rotational shift, Mon – SunShift Pattern:830am to 530pm/845am to 545pm/1030am to 7.30pm/1130am to 8.30pmLocation: Changi OR Jurong East Contract: 6 months (renew/convertible)Working Days: 4 Weekday + 1 Weekend Note: 2 months training (training most likely will be at Changi)Interact with internal & external customers to answer customers...

  • Customer Service Officer, Call Centre

    1 day ago

    Central Region, Singapore RecruitFirst Pte. Ltd Full time $4,000 - $6,000 per year

    Responsibilities:Handle inbound calls from customers regarding account enquiries, card services, loans, and general banking products.Resolve customer issues, complaints, and service requests efficiently while maintaining a high standard of professionalism.Stay updated on banking products, services, policies, and compliance guidelinesBe part of a dedicated...

  • Call Centre Agent

    7 days ago

    Central Region, Singapore Singapore General Hospital Full time $4,000 - $6,000 per year

    The JobYou will support Call Centre Department in the answering and managing of calls, faxes and emails received from various stakeholders pertaining to appointment bookings with the highest quality and operational standards.You duties shall include, but not be limited to the following:Answering incoming and outgoing calls in a timely manner and in...

  • Outbound Call Agent Call Centre

    5 days ago

    Central Region, Singapore The Supreme HR Advisory Pte Ltd Full time $32,000 - $40,000 per year

    Outbound Call Agent (Call Centre)Salary: $ $ CommissionWorking Hours: Monday - Friday (9am - 6pm)Location: RedhillResponsibilities:Handling inbound calls on payment related to hospital billsMaking outbound calls to follow up on payment related to hospital billsReceivables managementGeneral customer service dutiesHandle patient enquiries, provide billing...

  • Call Cente Agent(

    2 weeks ago

    East Region, Singapore PERSOL Full time $4,000 - $6,000 per year

    Overview:5 work's day (4 Weekdays + 1 Weekend)Attractive Basic + Shift AllowanceStructure training providedJob Description:Deliver personalized service over the telephone to customers in call center on banking products, accounts, and services enquiries in an effective and efficient manner.Ability to understand customers' needs and provide appropriate...

  • Corporate Banking Officer

    1 week ago

    Central Region, Singapore Newbridge Alliance Pte. Ltd. Full time $104,000 - $130,878 per year

    We are seeking an experienced and motivated Corporate Banking Relationship Manager to join our client team. The successful candidate will be responsible for prospecting new-to-bank corporate clients, managing banking relationships, and preparing credit proposals. This role requires a strong understanding of accounting and corporate matters, excellent...

  • Telemarketing / Call Centre / Logistics Customer Service - 5days | Up 3000

    3 days ago

    East Region, Singapore STAFFKING PTE LTD Full time $2,500 - $3,000 per year

    Position: Telemarketing / Call Centre Customer Service / Logistics Customer ServiceLocation: East SingaporeSalary: $2500 - $3,000Work Arrangement: 5 Days / Office HoursJob Highlights:Competitive basic salaryExposure to customer service in logistics and telemarketing environmentSupportive team culture with training providedResponsibilities:Telemarketing/ Call...

  • Bank Backends Call Centre

    3 days ago

    Central Region, Singapore Talentvis Singapore Pte Ltd Full time $13,200 - $39,600 per year

    5 Days Work Week, 8.5 Shift Hours Between 8:30am - 11pmPaid Training ProvidedEnhance Your Communication SkillsOffice Work EnvironmentCentral WestFast Hiring ProcessEyes Opening ExperienceJob Responsibilities:Handling incoming calls and emailAssisting customer for their enquiry and feedbackEnsure all the data key in accuratelyHandle general administrative...