Client Management Specialist

6 days ago

Central Region, Singapore People Profilers Pte Ltd Full time $104,000 - $130,878 per year

Company : US MNC, leading end-to-end global supply chain solutions and cross border eCommerce provider, offering comprehensive 3PL services.

Working Hour / Location : 8.30am to 5.30pm (Mon - Fri) / Walking distant from UBI Mrt

Remunerations : Up to $3, mths Aws + yearly increment + 18 days annual leave & medical coverage + permanent staff benefit

Responsibilities:

To solidify business relationships and develop professional rapport with the existing major customers. Act as a main interface between customers and internal cross functional team to optimize the best business practice. To work closely with Business Manager to give periodic review and evaluation of present accounts.

  • Responsible for day-to-day coordination of all aspects of Clients business requirement ensuring consistent and good service level are delivered to clients.
  • Provide customer service support by corresponding to attend clients enquiries and requirement on order information/status, quotation, shipping, with emphasis on accuracy and timeliness.
  • Advising client on delivery schedule and inventory availability.
  • Follow up closely to ensure resolution of all problems and issues from Clients.
  • Work closely with all cross-functional teams to ensure clients operational requirements are met and/or manage client expectations.
  • Provide business reports to Management and client on a weekly/monthly basis.

Requirements:

  • Degree / Diploma in Business or any equivalent discipline.
  • Min 2 to 3 years of working experience in order fulfilment management or customer service logistic support and client handling.
  • Experience in supply chain, logistics and manufacturing preferred.
  • Excellent time management and interpersonal relationships at all levels, cross-functional and oversea clients.
  • Strong analytical, problem-solving skills and good negotiation.
  • Good verbal and written communication skills.
  • Strong team player and ability to multi-task and takes strong ownership in task.
  • Ability to work with huge data accurately and is attention to details.

JOB ID : X959WRYR

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID:

Georgez Josiah LIM

License Number: 02C4944

Registration Number : R1108994

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