Client Manager

2 weeks ago

Central Singapore NTT Ltd Full time

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

**Want to be a part of our team?**

Are you looking for an opportunity to join a global innovator in platform-delivered managed services, with a world-class reputation in the market? We are seeking a passionate Client Manager to drive the strategic direction for NTT's largest and most committed clients, and help translate their business vision into reality.

**Working at NTT**

**In this role, you will**:

- Own the sales process, work closely with some of our largest and most committed clients support existing projects, and drive conversations focused on new products, services and solution offerings.
- Manage and nurture relationships to drive expansion and renewals across all NTT solutions and services. You will be given a sales quota and a competitive commission structure.
- Be responsible for client solution penetration and education, account monitoring, portfolio reporting and issue resolution.
- Proactively engage and collaborate with NTT’s specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure.
- Create comprehensive client business plans and help negotiate and construct complex, multi-year deals to ensure win/win solutions for both the client and NTT.
- Develop and implement opportunity plans, ensuring regular check-ins with the primary point of contact and buy-in from all stakeholders.
- Participate in organization-wide opportunity and deal review boards, ensuring your sales data is up to date to inform sales-related insights and analytics.
- Share your learnings, client and industry knowledge with the team and coach others where relevant.

**What will make you a good fit for the role?**

**This role is perfect for you if you**:

- Have an impressive track record of selling platform-delivered managed services and managing enterprise accounts.
- Have demonstrated experience managing large, multi-year profitable contracts.
- Are skilled at consultative selling with a business outcome-led approach.
- Enjoy collaborating with cross-functional teams, including senior technical specialists and other internal stakeholders.
- Are proactive and thrive on solving problems to deliver the best solutions for clients.
- Have the desire to learn and continually seek ways to improve services delivered to our clients.

**Equal opportunity employer**

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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