Customer Relations Manager

2 days ago

West Region, Singapore Private Advertiser Full time $4,000 - $6,000 per year


• Handle the disputes, dealing directly with consumers over the telephone, email, through face to face and online channels.

• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.

• Ensure proper filing and prompt closure of all feedbacks / complaints.

• Generation of statistics for management reporting.

• Review and analysis of complaint trends and figures.

• Coordination of mediation with consumers

• Support and participate in customer satisfaction and initiatives.

• Other projects and duties as assigned by Management.

Requirements:

• Diploma or Degree from a recognized tertiary institution.

• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.

• Possess strong writing skills.

• Possess sound judgement, analytical thinking and problem-solving skills.

• Meticulous, well-organized and able to handle pressure effectively.

• Keen interest and/or experience in dispute resolution will be an advantage.

• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

  • Sales Manager

    2 days ago

    West Region, Singapore General manager Full time $104,000 - $130,878 per year

    Develop and execute the sales strategy for specialty chemical products in assigned territories/markets.Identify and develop new customers, applications, and markets.Manage and grow existing key accounts, ensuring customer satisfaction and retention.Achieve or exceed sales targets, profit margins, and growth objectives.Conduct market research to identify...

  • customer relations officer

    2 days ago

    West Region, Singapore SCT CONSTRUCTION PTE LTD Full time $40,000 - $60,000 per year

    Address inquiries and public feedback related to project site activities and the environments.-Foster positive relationships with residents to work closely with the relevant parties.-Conduct regular on-site visits to residents'units for activities such as condition surveys, handing over units with the completed internal work and/or appointments made.Arrange...

  • Customer Relations Manager

    2 weeks ago

    Central Region, Singapore SINGRASS Full time $80,000 - $120,000 per year

    Company OverviewSINGRASS is a Singapore-headquartered eco-tech company pioneering Indoor Smart Eco Systems (ISES) that integrate hydroponic leafy vegetables, smart sensing, and aesthetic design to purify indoor air and enhance well-being. Our solutions contribute to the Singapore Green Plan 2030 and the "30 by 30" food security vision, offering innovative...

  • Customer Relations Executive

    2 days ago

    Central Region, Singapore Kinokuniya Book Stores of Singapore Pte Ltd Full time $40,000 - $80,000 per year

    The JobCustomer Service & Support· Act as the primary point of contact for customer enquiries, requests and feedback, across all platforms, ensuring prompt and professional responses.·  Provide accurate information on company's products, services, promotions, and policies.·  Manage service recovery efforts and ensure thorough follow-up until issues...

  • Customer Relations Executive

    2 days ago

    North-East Region, Singapore Eu Yan Sang (Singapore) Pte Ltd Full time $40,000 - $60,000 per year

    Eu Yan Sang Singapore is seeking a passionate and service-oriented Customer Relations Executive to join our Customer Relations team. In this role, you will act as the first point of contact for customers across our diverse sales channels — including retail, e-commerce, wholesale, e-marketplaces, and social media platforms. You will respond to customer...

  • Customer Relations Assistant

    2 weeks ago

    East Region, Singapore SAFRA National Service Association Full time $30,000 - $60,000 per year

    Job PurposeThe Customer Relations Assistant is responsible for managing and ensuring the smooth operation of the Slot Machines Room, maintaining high standards of customer service, and adhering to all security protocols. This role involves handling cash transactions, ensuring compliance with internal auditing standards for ISO certification, and meeting...

  • Sales executive

    5 hours ago

    Central Region, Singapore General manager Full time $60,000 - $80,000 per year

    Identify and develop new business opportunities in assigned markets.Generate leads, conduct sales calls/meetings, and present company products.Understand client requirements and recommend suitable chemical solutions.Prepare and negotiate quotations, proposals, and contracts.Achieve monthly, quarterly, and annual sales targets.Maintain regular contact with...

  • Customer Relationship Manager

    2 days ago

    West Region, Singapore Richport Technology Full time $60,000 - $80,000 per year

    Key Responsibilities: -Account Management:Support the end-to-end management of assigned key accounts, including sales planning, forecasting, execution across all touchpoints.To be the point of contact for key customersTo be trained on all customer related online portalsCustomer Relationship Building:Develop and maintain strong relationships with key buyers,...

  • Customer Relations Officer

    2 weeks ago

    Central Region, Singapore SAFRA National Service Association Full time $30,000 - $40,000 per year

    Main / Key Responsibility(ies)Operations in slot machine rooms.Ensuring security measures are in place, regulations and house rules are adhered to.Responsible for internal and external audits.Meeting targets relating to slot machine revenue.Requirements:Minimum with Secondary School qualifications.Specializing in Customer Service or related experience would...

  • Customer Relations Executive

    2 days ago

    East Region, Singapore SIGMA GROUP Full time $33,600 - $45,600 per year

    SIGMA GROUP is hiring a Full time Customer Relations Executive role in Bedok, Singapore. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: $2,800 - $3,800 per month