Assistant Manager, eCommerce Category Management

3 days ago

West Region, Singapore DKSH Singapore Pte Ltd Full time $80,000 - $120,000 per year

Job Summary

Manage product listings, budget/sales, promotions on ecommerce platforms (redmart/shopee/FPonline, etc) in Singapore for assigned brand and product ranges.

Note : Office will relocate to Lorong Chuan at the end of 2025.

General responsibilities

  • Responsible for eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service
  • Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces (via enabler)
  • Contribute to the optimization of eCommerce content and design
  • Assist in financial reconciliation and clear invoices in a timely fashion to ensure healthy AR and AP balances
  • Manages trade claims recovery from clients to minimize credit issues
  • Liaise with key enablers, build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives
  • Bi-monthly performance updates, key areas for improvement and forward plans.
  • Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
  • Manage inventory (ensure high fulfillment rate with customers) promotional mechanisms (e.g. discounts activation, vouchers etc)
  • Work closely with internal support functions to ensure ecommerce customers are competitive, promotions and new launch to be executed in a timely manner and stock fulfillment to achieve GMV and net sales targets (Internal Stakeholder management)
  • Any other ad-hoc tasks and duties as required

Skills and knowledge

  • Possess strong analytical and problem-solving skills
  • Competent in Microsoft Office applications

Soft skills

  • Dynamic, self-motivated with excellent interpersonal, communication and presentation skills
  • Possess strong negotiation skills
  • Ability to multi-task and prioritize well

Education

  • Degree in business related disciplines

Work experience

  • At least 1 year of relevant working experience, preferably from eCommerce enabler/platform/brand such as Shopee, Redmart, Foodpanda etc.

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