
Category Manager
2 days ago
The Role
To develop and implement strategic plans for the Drinks, Milk & Milk Products categories within the framework of a disciplined category management process. This role will drive sales growth, profitability, and customer satisfaction by building a well-balanced product portfolio across fresh and ambient drinks, dairy, and value-added milk products.
Key Responsibilities
- Category Growth
Deliver sales, profit, and income goals for Drinks, Milk & Milk Products through structured category strategies and execution. - Range & Assortment Management
Curate and manage a product mix that balances customer favourites (e.g., fresh milk, flavoured milk, juices, functional beverages) with innovation (e.g., plant-based alternatives, fortified products, lifestyle-oriented drinks). - Promotions & Customer Engagement
Design and execute promotions aligned with key consumption occasions such as breakfast, school, family gatherings, and festive seasons to drive incremental sales and strengthen brand loyalty. - Pricing & Value Strategy
Implement competitive pricing strategies that balance affordability with profitability, taking into account commodity price fluctuations (e.g., raw milk costs, supply chain shifts). - Merchandising & Planograms
Develop placement and planogram strategies that maximize product visibility, ensure cold-chain compliance for fresh products, and improve shopping convenience. - Supplier & Brand Partnerships
Build and maintain strong relationships with global and regional dairy producers, beverage suppliers, and local distributors. Negotiate trading terms, discounts, and supplier income to enhance profitability. - Innovation & Health Trends
Leverage health and wellness trends (e.g., lactose-free, high-protein, plant-based beverages) to introduce new products and capture emerging consumer segments. - Shrink & Inventory Control
Minimize wastage and write-offs, especially in short shelf-life dairy categories, through disciplined forecasting and inventory management. - Collaboration
Work closely with operations, marketing, and supply chain teams to ensure efficient in-store execution and availability.
Requirements
- Degree in Business, Marketing, Food Science, or a related discipline
- At least 3 years of experience in category management, merchandising, or marketing—preferably within drinks, dairy, FMCG, or retail
- Strong commercial acumen with proven success in category growth and profitability
- Knowledge of dairy industry dynamics, beverage innovation, supply chain considerations, and consumer health trends
- Proficiency in data analysis tools (Excel: PivotTable, VLookup / Tableau / Nielsen) to translate sales and market data into actionable plans
- Strong supplier relationship management and negotiation skills
- Excellent communication and stakeholder engagement capabilities
- Organized, self-motivated, and able to manage multiple priorities in a fast-paced retail environment
- Customer-first mindset with an ability to balance value, quality, and innovation
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