Desksite Support Engineer

5 days ago


Kallang Way, Singapore RED Technologies (S) Pte Ltd Full time $40,000 - $60,000 per year
Job description:

The engineer will manage and support the day-to-day operation incidents and tasks.

Role Responsibilities
  • Resolve escalated support issues from Level 1 Helpdesk.
  • Diagnose and repair problems on clients' desktops and laptops via phone, email, and remote tools or in person at the user's location.
  • Troubleshoot issues, including password resets, printer setup, troubleshooting account-specific client applications, and basic diagnosis of desktop/laptop software problems.
  • Update the status on assigned tickets and close completed cases.
  • Provision IT equipment for new joiners.
  • Conduct equipment checks, including AV equipment, to ensure functionality.
  • Update documentation and processes to ensure they are up-to-date.
  • Provide support for VIP users.
  • Assist the Team Lead in any assigned tasks.
Qualifications Requirements
  • Minimum Diploma in IT
  • Min 1 year of desktop support, hardware experience
  • Excellent communication skills
  • The ability to work in a team environment and commit to a flexible work schedule
Preferences
  • Exposure to troubleshooting and deploying Windows 7 / Win 10, Exchange and basic network troubleshooting
  • Previous experience troubleshooting desktop, printer and notebook issues
  • Solid user and support of MS Office
  • Experience in supporting VIP users will be an advantage
  • Support mobile devices
  • ITIL Certification


  • Kallang Way, Singapore Horiba Instruments (S) Pte Ltd Full time $90,000 - $120,000 per year

    Responsibilities:Assist to manage existing network of distributors within South East Asia and give directions in line with internal Business Unit metricsOpportunity to expand and appoint/develop new distributors in new territoriesSupport distributors to achieve their respective Sales targets, and hence achieve the overall target for the regionWork together...


  • Kallang Way, Singapore Horiba Instruments (S) Pte Ltd Full time $60,000 - $80,000 per year

    Responsibilities:Assist to manage existing network of distributors within South East Asia and give directions in line with internal Business Unit metricsOpportunity to expand and appoint/develop new distributors in new territoriesSupport distributors to achieve their respective Sales targets, and hence achieve the overall target for the regionWork together...


  • Kallang, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturing/ Production - Position Title**:IT Support Engineer/ IT Engineer**: - Working Location: Kallang - Working Hours: 5 days (Monday to Friday, 9 AM to 6 PM) - Salary Package: Basic Salary + AWS + Variable Bonus + Medical Benefits - Duration: 1-year contract (Convertible to Permanent Role) **Key Responsibilities** -...


  • Kallang Way, Singapore Horiba Instruments (S) Pte Ltd Full time $90,000 - $120,000 per year

    HORIBA Instruments (Singapore) Pte. Ltd. is the ASEAN Headquarter of HORIBA Ltd., Japan, a global leader in advanced analytical and measurement technology.  Instruments and systems made by the HORIBA GROUP set high quality and performance standards across a wide range of fields.  At HORIBA, we believe dreams and hopes together with the marvels of...


  • Kallang, Singapore ÜberGard Pte Ltd Full time

    **Technical Support Engineer** **_JOB RESPONSIBILITIES: _** - Deliver service and technical support to end-users via phone, remote connection and/or over the Internet - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services - Gather customer’s information and determine the...


  • Kallang, Singapore Jobline Resources Pte Ltd Full time

    **Responsibilities**: - Managing system in cloud environments in accordance with the project requirement and system support role - Monitor and analyse systems performance data, syslog, sosreport and tunes operating system (Linux and/or Windows) running in Cloud environment. - Manage the system patching and security hardening implementation - Any other...


  • Kallang Way, Singapore RF360 SINGAPORE PTE LTD Full time $80,000 - $120,000 per year

    Job Responsibilities1.     Establish effective preventive maintenance programs and equipment troubleshooting guide.2.     Executive new equipment start-up, from facilities hook-up, vendor start-up, to acceptance of equipment for production.3.     Establish stock levels of essential spares and consumables to support equipment maintenance-based...


  • Kallang Way, Singapore RF360 SINGAPORE PTE LTD Full time $80,000 - $120,000 per year

    Job Responsibilities1. Drive/contribute in cost reduction, weed out unwarranted expenses/wastages and improve equipment performance.2. Drive/contribute in equipment fault investigations and continuous improvement programs to resolve chronic equipment issues, and institute permanent resolutions to assure product quality and enhance process...

  • IT Engineer

    2 weeks ago


    Kallang Way, Singapore RF360 SINGAPORE PTE LTD Full time $60,000 - $80,000 per year

    This position is permanent night shift, working hours 7pm -7am.Immediate response to issues that arise in manufacturing line.Attend to tickets for incidents, service requests and alerts or problems with IT system.Maintain ownership of issues until resolution and ensure close timely.Collaborate and work closely with global teams, application teams and...


  • Kallang, Singapore Jobline Resources Pte Ltd Full time

    **Responsibilities**: - Conduct root cause analysis for recurring issues and implement preventive measures. **Requirements**: - Diploma / Degree in Computer Engineering or related - Experience with databases and SQL query language, preferably on Oracle or MySQL. - Experience in hosting platform include but not limited to Tomcat, JBoss, IBM...