Junior / Senior Service Engineer - Scientific

1 day ago

Kallang Way, Singapore Horiba Instruments (S) Pte Ltd Full time $90,000 - $120,000 per year

HORIBA Instruments (Singapore) Pte. Ltd. is the ASEAN Headquarter of HORIBA Ltd., Japan, a global leader in advanced analytical and measurement technology.  Instruments and systems made by the HORIBA GROUP set high quality and performance standards across a wide range of fields.  At HORIBA, we believe dreams and hopes together with the marvels of technology create the future.  We invite you to explore the future with us.

JOB DESCRIPTION SUMMARY

The Service Engineer from Scientific Division will involve various product lines of servicing duties at customer sites in Singapore. This role offers the opportunity to collaborate with different fields of sales and engineering teams to meet the evolving needs of our customers across Southeast Asia with HORIBA's advanced analytical instruments.

RESPONSIBILITIES

  • Liaise and work with customers to address any service concerns and provide solution on the technical problems on scientific and analytical analyzer such as Particle Size Analyzer, XRF, Spectroscopy, ICP.
  • Collaborate with internal sales and regional technical teams to support service excellence.
  • Provide Installation, Commissioning, Training, Calibration, Maintenance, Troubleshooting and Repairing of scientific analytical instruments at customer sites.
  • Creating and maintaining strong relationships with customers and becoming technical advisor.
  • Identifying potential opportunities to get new preventive maintenance contract.
  • Prepare service and spare parts quotations to customers enquiries
  • Deliver hands-on training to end users such as scientists, engineers, or distributors

REQUIREMENTS

  • Degree or Diploma in Mechanical, Electronics, Electrical, or Chemical Engineering (or equivalent).
  • 1–2 years of experience in servicing scientific instruments (4+ years preferred).
  • Knowledge of scientific and analytical analyzer such as Particle Size Analyzer, XRF, Spectroscopy, ICP would be advantageous.
  • Strong problem-solving mindset, customer orientation, and a positive attitude.
  • Excellent planning and time management skills to achieve job efficiency.
  • Good Attitude, Self-motivated, Proactive and able to work independently.
  • Preferably possess own transport.
  • Willing to travel overseas to support regional customers.

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