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Event Executive
2 weeks ago
Are you passionate about creating memorable experiences and delivering exceptional service? We are looking for a motivated Event Executive / Guest Relations Officer to join our team. The Event Executive / Guest Relations Officer will work closely with the Events Director, providing comprehensive support in the planning, coordination, and execution of events. This role is critical to ensuring smooth day-to-day operations and delivering exceptional service to clients and guests.
What You'll Do- Support the Events Director in the planning, coordination, and smooth execution of events.
- Handle event communications – responding to enquiries via email and phone.
- Assist in coordinating and attending site visits with clients and vendors.
- Prepare and organise event-related documents such as contracts, proposals, and event orders.
- Oversee event execution on-site, ensuring service quality and guest experience meet company standards.
- Collaborate closely with internal teams and external partners to ensure seamless delivery.
- Manage guest relations – warmly welcome clients, handle VIPs, and resolve feedback professionally
- Strong communication and interpersonal skills.
- Highly organised, detail-oriented, and able to multitask in a fast-paced environment.
- Service-oriented, confident in client interactions, and solution-driven.
- Flexible to work evenings, weekends, and event hours as required.
- Bonus: Basic knowledge of wines & beverages (WSET Level 1/2 a plus).
- A dynamic, supportive team culture.
- Training and professional development opportunities
- Career progression
