Customer Service Support
2 days ago
- Manage incoming Level 1 inquiries via email, and ticketing system (Zendesk), ensuring timely, accurate, and empathetic responses aligned with service level expectations.
- Foster a customer-focused, welcoming atmosphere within the service center, upholding brand's reputation for premium service and attention to detail.
- Schedule and coordinate installation and service appointments efficiently, liaising with internal teams to ensure smooth logistics and high customer satisfaction.
- Accurately log customer issues, perform initial diagnostics where applicable, and escalate complex technical matters to the appropriate internal teams for resolution
- Previous experience in IT helpdesk, or customer service environments.
- Familiarity with CRM/ticketing systems (e.g., Zendesk)
- Be confident and competent in using computers and digital tools, including email platforms, spreadsheets, and internal systems such as Zendesk, to manage customer interactions and support workflows efficiently.
- Detail-oriented with strong organizational and scheduling capabilities.
Interested candidate please click "APPLY" to begin your job search journey.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to EVO Outsourcing Solutions Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available You acknowledge that you have read, understood, and agree with the Privacy Policy.
EVO Outsourcing Solutions Pte. Ltd
• RCB No K
-
Customer Service Officer
2 days ago
Central Region, Singapore SAFRA National Service Association Full time $2,000 - $3,000 per yearCUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...
-
Service Manager, Customer Support
2 hours ago
Central Region, Singapore Reeracoen Singapore Pte Ltd Full timeJob title: Service Manager, Customer Support (XRD & XRF)Reference ID: 36738Our Client is a leading provider of X-ray analytical and measurement instruments, is seeking an experienced Service Manager, Customer Support to lead the service operations across the region. This pivotal role is responsible for driving service revenue, managing the customer support...
-
Customer Service Product Support
2 days ago
Central Region, Singapore Adecco Personnel Pte Ltd. Full time $40,000 - $60,000 per yearAdecco is partnering with a Tech MNC specializing in consumer electronics.The OpportunityAdecco is partnering with a leading global electronics company to search for a CS Product Support Specialist.This role is a contractual assignment with an initial tenure of 2 years (renewable).The TalentMinimum 3 years' experience in electronics after-sales or a...
-
Customer Support
2 days ago
Central Region, Singapore Delta Electronics Int'l (Singapore) Pte Ltd Full time $80,000 - $120,000 per yearRevenue Management & Rolling ForecastReview monthly Profit & Loss (P&L) statements, investigate abnormalities, and ensure accuracy.Analyze and report monthly Gross Profit (GP) by product line; circulate reports to Product Managers.Verify revenue classification to ensure accurate booking under respective business categories.Prepare and submit monthly rolling...
-
Customer admin/support
2 days ago
Central Region, Singapore MIZU MEDICAL HOLDINGS PTE. LTD. Full time $30,000 - $60,000 per yearAbout the role This is a full-time Customer admin/support role within MIZU MEDICAL HOLDINGS PTE. LTD., located in the Orchard Central Region. You will be responsible for providing high-quality administrative and customer support to ensure the smooth running of operations.What you'll be doingResponding to customer enquiries and requests via phone, email and...
-
Central Region, Singapore STAFFKING PTE LTD Full time $35,000 - $45,000 per yearJob Highlights:Work life BalanceSupportive Team & Positive Work CultureIndustries: Logistics – Import & Export / FMCG / Funeral Services / Freight Services / AutomotiveJob Responsibilities:Handle customer inquiries, quotations, and sales ordersMaintain and update customer records and assist in preparing sales documentationCoordinate with internal...
-
Customer Service
2 days ago
Central Region, Singapore Talent Trader Group Pte Ltd Full time $40,000 - $60,000 per yearResponsibilitiesAttend to customers' order enquiries via calls and emailsPrepare sales quotations in multi-currencies for regional clients for product pricing informationResponsible for end-to-end order processing and order fulfilment activities to ensure on-time deliveryWork closely with cross-functional regional team in fulfilling customers order...
-
Customer Support Assistant
2 days ago
Central Region, Singapore Sennheiser Electronic Asia Pte Ltd Full time $4,000 - $6,000 per yearAbout the RoleWe are seeking a proactive and detail-oriented Customer Support Assistant to join our Singapore team on a contract basis. This role offers valuable hands-on experience in customer service operations, order management, and administrative coordination within a collaborative and fast-paced environment.Key ResponsibilitiesAccurately and promptly...
-
Customer Enquiry Support
2 days ago
Central Region, Singapore ECO RING SINGAPORE PTE. LTD. Full time $40,000 - $80,000 per yearHourly Rate: $20Role OverviewWe are looking for a Customer Enquiry Support (WhatsApp) staff who can assist with incoming messages from customers interested in selling their pre-loved luxury items to EcoRing.You will be the first point of contact, providing clear guidance on our selling process while ensuring a smooth and professional experience.Key...
-
Central Region, Singapore STAFFKING PTE LTD Full time $40,000 - $80,000 per yearJob Highlights:Industries: Automotive / FMCG / Logistics/ Manufacturing / Funeral Services / Freight Forwarding etc.Supportive Team & Positive Work CultureCareer Growth OpportunitiesAdmin & Customer Service OfficerJob Responsibilities:Manage daily administrative tasks including student registration and attendance trackingCoordinate communication between...