Customer Service Product Support

2 weeks ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $40,000 - $60,000 per year

Adecco is partnering with a Tech MNC specializing in consumer electronics.

The Opportunity

  • Adecco is partnering with a leading global electronics company to search for a CS Product Support Specialist.
  • This role is a contractual assignment with an initial tenure of 2 years (renewable).

The Talent

  • Minimum 3 years' experience in electronics after-sales or a customer-centric technical environment
  • Strong technical knowledge and troubleshooting skills on mobile and consumer electronics products
  • Proven experience conducting technical training for vendors or service partners
  • Skilled in data analysis, reporting, and communicating actionable insights to stakeholders
  • Excellent problem-solving, prioritization, and critical thinking skills
  • Self-motivated, organized, and able to work independently
  • Strong multitasking and teamwork capabilities
  • Must possess a valid driving license

The Job

  • Monitor and report on service quality KPIs and perform root cause analysis with improvement plans
  • Provide minor troubleshooting assistance and technical support to Authorized Service Centers and Contact Centers for mobile and consumer electronics products
  • Conduct technical training and knowledge transfer to vendors and service partners
  • Collaborate with factories and HQ teams on quality monitoring and product improvement initiatives
  • Monitor new product launches and quality issue trends, reporting insights to management
  • Support on-site service and repair activities, product liability tasks, and inventory management
  • Assist with stock counting and scrapping of used products/parts
  • Participate in ad hoc projects related to product quality and service support

Next Step

  • Email Subject: Apply: CS Product Support Specialist
  • Send your updated resume to:
  • We regret that only shortlisted candidates will be contacted.

Jason Lew Hong Kang

EA Licence Number: 91C2918

Personnel Registration Number: R1876435

  • Service Manager, Customer Support

    1 week ago

    Central Region, Singapore Reeracoen Singapore Pte Ltd Full time $90,000 - $120,000 per year

    Job title: Service Manager, Customer Support (XRD & XRF)Reference ID: 36738Our Client is a leading provider of X-ray analytical and measurement instruments, is seeking an experienced Service Manager, Customer Support to lead the service operations across the region. This pivotal role is responsible for driving service revenue, managing the customer support...

  • Customer Service Support

    2 weeks ago

    Central Region, Singapore Private Advertiser Full time $30,000 - $50,000 per year

    Manage incoming Level 1 inquiries via email, and ticketing system (Zendesk), ensuring timely, accurate, and empathetic responses aligned with service level expectations.Foster a customer-focused, welcoming atmosphere within the service center, upholding brand's reputation for premium service and attention to detail.Schedule and coordinate installation and...

  • Customer Service Officer

    2 weeks ago

    Central Region, Singapore SAFRA National Service Association Full time $2,000 - $3,000 per year

    CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...

  • Customer Support

    2 weeks ago

    Central Region, Singapore Delta Electronics Int'l (Singapore) Pte Ltd Full time $80,000 - $120,000 per year

    Revenue Management & Rolling ForecastReview monthly Profit & Loss (P&L) statements, investigate abnormalities, and ensure accuracy.Analyze and report monthly Gross Profit (GP) by product line; circulate reports to Product Managers.Verify revenue classification to ensure accurate booking under respective business categories.Prepare and submit monthly rolling...

  • Customer Service Support

    1 week ago

    Central Region, Singapore Prestige Professions Pte Ltd Full time $40,000 - $60,000 per year

    • AWS + VB + allowance + medical• 5 days work week• Multiple locations (East/West)Job Scopes:Prepare and manage shipping documentationAssist with customer's enquiryLiaise with air and sea carriers to arrange cargo movementBookings for both air and sea freight shipments (import and export)Serve as point of contact for customers, carriers and internal...

  • Customer Service Supervisor

    4 days ago

    Central Region, Singapore ZOLL Medical Singapore Pte Ltd Full time $60,000 - $120,000 per year

    Work location : Singapore, Tai SengOverview: We are seeking an experienced and driven Customer Service Supervisor to lead our customer service team in delivering outstanding support to healthcare professionals, distributors, and end-users of our medical devices. The ideal candidate will have a strong understanding of regulatory and quality frameworks (e.g.,...

  • Customer Service Consultant

    2 weeks ago

    Central Region, Singapore Shakura Pigmentation Beauty Pte Ltd Full time $40,000 - $60,000 per year

    About the role Join our dynamic team as a Customer Service Consultant at Shakura Pigmentation Beauty Pte Ltd, a leading provider of beauty services in the Bishan Central Region. In this full-time role, you will be the first point of contact for our customers, delivering exceptional service and support to ensure their satisfaction.What you'll be doingRespond...

  • Customer Service Officer

    2 weeks ago

    Central Region, Singapore BUZUD (Roffe International Holdings Pte Ltd) Full time $40,000 - $60,000 per year

    BUZUD is a leading healthcare and medical technology company based in Singapore, specializing in innovative home-based medical devices, including Continuous Glucose Monitoring Systems (CGMS). Committed to improving healthcare accessibility and affordability, we collaborate with healthcare professionals, partners, and consumers to deliver trusted and...

  • Customer Service

    2 weeks ago

    Central Region, Singapore Talent Trader Group Pte Ltd Full time $40,000 - $60,000 per year

    ResponsibilitiesAttend to customers' order enquiries via calls and emailsPrepare sales quotations in multi-currencies for regional clients for product pricing informationResponsible for end-to-end order processing and order fulfilment activities to ensure on-time deliveryWork closely with cross-functional regional team in fulfilling customers order...

  • Sales Support Coordinator/ Customer Service

    1 week ago

    Central Region, Singapore STAFFKING PTE LTD Full time $2,000 - $6,000 per year

    Job Highlights:Work life BalanceSupportive Team & Positive Work CultureCareer Growth OpportunitiesSales Support CoordinatorJob Scope:Assist sales teams with order processing and coordinationPrepare sales reports and maintain sales dataLiaise with customers and internal departments to ensure smooth order fulfillmentManage sales documentation and...