Customer Support Assistant

4 days ago


Central Region, Singapore Sennheiser Electronic Asia Pte Ltd Full time $4,000 - $6,000 per year

About the Role

We are seeking a proactive and detail-oriented Customer Support Assistant to join our Singapore team on a contract basis. This role offers valuable hands-on experience in customer service operations, order management, and administrative coordination within a collaborative and fast-paced environment.

Key Responsibilities

  • Accurately and promptly enter sales orders into the system
  • Liaise with the Sales team to verify and complete order details
  • Maintain a systematic filing system for sales orders and customer-related documentation
  • Provide timely and accurate responses to customer inquiries via Zendesk
  • Offer administrative support for department projects and process improvements
  • Help manage demo stock inventory with proper tracking and reconciliation
  • Support the year-end audit by collating and organising the required documentation
  • Contribute to other administrative and operational tasks as assigned

Requirements

  • Diploma or degree in Supply Chain, Logistics, Business, or a related field (preferred, but not strictly required)
  • Proficient in Microsoft Office, especially Excel
  • Detail-oriented, organised, and able to manage multiple tasks effectively
  • Strong communication and interpersonal skills


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