Senior Executive/Manager, Liaison Officer

2 weeks ago

East Region, Singapore Yayasan MENDAKI Full time $104,000 - $130,878 per year

Job Summary

The jobholder (2-year contract) reports directly to the Assistant Director (Outreach). The jobholder plans and executes outreach efforts and stakeholders' management within the Town under his/her charge to enhance awareness of MENDAKI services and programmes. The jobholder also serves as the point-of-contact to facilitate referrals and increase enrolment of target groups in MENDAKI programmes, so more of the Malay/Muslim (MM) community would benefit from MENDAKI services and programmes.

Key Responsibility Areas

  • Identifying and mapping out various partners and stakeholders [e.g. Social Service Agencies, Social Service Offices, preschools, schools, MP/Adviser, preschools, schools, institutions of higher learning, other M3 agencies, MM organisations] operating within the Town under his/her charge.
  • Planning and executing outreach efforts to engage the identified partners and stakeholders, and target groups and foster good working relation with these partners and stakeholders.
  • Serving as the point-of-contact between the partners/stakeholders and MENDAKI to facilitate referrals of cases to MENDAKI for assistance and enrolment in MENDAKI programmes.
  • Raising awareness of the services and programmes offered by MENDAKI.
  • Identifying partners that MENDAKI could collaborate to benefit the MM community and working with the Partnerships Team to establish and formalise the partnerships.
  • Increasing and tracking participation/enrolment of target groups in relevant MENDAKI programmes based on the number identified in the dashboard for each Town to meet the targets at the Team and organisational levels.
  • Coordinating resources required by families managed by EG Care Advisors, from both within and outside MENDAKI, and coordinating community resources required by MENDAKI to conduct its programmes.

In carrying out the above, the jobholder will work with EG Care Advisors under the guidance of the Assistant Director (Outreach) and with the support of the relevant Teams in MENDAKI.

Requirements

  • Preferably possess a degree.
  • Have a minimum of 3 years of experience in community outreach and/or stakeholders management.
  • Possess excellent organisational, interpersonal and communication skills.
  • Be able to work independently and effectively in teams.
  • Be able to quickly adapt and evolve to better understand the needs of partners, stakeholders and clients and meet new trends.
  • Possess the ability to problem solve - understand the root causes and recommend solutions.
  • Have a growth mindset and "dare to try" attitude - open to learn and try new/innovative ideas and learn from others.

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