Senior Ops Support

1 week ago


NorthEast Region, Singapore Comfort Transportation Pte Ltd & CityCab Pte Ltd Full time $80,000 - $120,000 per year

We are seeking a proactive and detail-oriented Senior Operations Support to join our dynamic team.

Key Responsibilities:

  • Ensure that team compile operations data and review KPIs to suggest process improvement
  • Ensure that team update and maintain departmental documentation, including SOPs
  • Conduct In-house training sessions
  • Investigate service gaps and non-compliance, and recommend remedial actions
  • Oversee and ensure team Conduct tests on operational systems to ensure efficiency and effective.
  • Perform administrative tasks as needed to support departmental functions.
  • Ensure Operations Support team's submission of regular reports and provide data analysis.

Ideal Candidate Profile:

  • Diploma in Statistics, Business Administration, or a related discipline.

    Other relevant qualifications with experience will be considered.
  • Good knowledge in Microsoft Office applications
  • Strong analytical and problem-solving skills
  • Excellent communication
  • Knowledge or experience in training content creation, including basic video design and editing.
  • A reliable team player who can multi-task and work well under pressure in a dynamic environment.

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