
Remote Administrator
5 days ago
We are looking for a highly motivated and self-disciplined individual to join our team as a Remote Administrator (Grocer). This is a remote role, giving you the flexibility to work from home while collaborating with a dynamic and supportive team.
Claims & Invoicing Management:
· Process and manage salmon claims originating from production rejects
· Ensure all related invoices are submitted successfully
· Promptly identify and raise discrepancies to the relevant buyer for resolution
Order & Inventory Monitoring:
· Monitor orders that fall below Minimum Order Quantity (MOQ) and proactively highlight these to the team
· Verify the accuracy of stock billed information
· Daily update product lists and quantities for customers' records
Sales & Customer Relationship Support (Remote Engagement):
Assist Customer Managers and Merchandisers with various sales support tasks, including:
- Generating reports and performing data entry
- Informing support teams or completing Google Forms for order cancellations or amendments
- Follow up with outlets regarding discrepancies when possible, or escalate to the Customer Manager to check with the outlet
- Provide remote engagement support to Customer Managers for managing non-urgent and critical outlet/account inquiries and customer expectations
Assist with price updates and "WEF" (What's Effective From) date management
Required Qualification and Attributes:
- Proven experience in an administrative, sales support, or operations support role
- Prior experience in claims processing, invoicing, or inventory monitoring is an advantage
- Experience working in a remote capacity is a plus
- Exceptional attention to detail and accuracy in data handling
- Proactive problem-solving skills and a strong sense of responsibility
- Ability to work independently with minimal supervision
- Adaptable to evolving priorities and tasks
- Customer-centric mindset
Job Type: Full-time
Pay: $1,600.00 per month
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location: Remote
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