IT Professional with Office and SharePoint Expertise

2 weeks ago

Remote, Singapore Remote Staff Full time $60,000 - $80,000 per year
Job Description

Key Responsibilities:

  • Providetechnical supportforMicrosoft 365(Word, Excel, Outlook, PowerPoint, Teams, OneDrive, etc.) andSharePoint, ensuring all systems are functioning optimally.
  • Manage and supportMicrosoft 365 Business Premium licenses, ensuring the proper utilization of all features, including security tools and device management solutions.
  • Offerremote IT supportfor troubleshooting, resolving issues, and assisting team members withMicrosoft 365andSharePoint-related tasks.
  • Administersecurity featuresofMicrosoft 365(including data loss prevention, conditional access, multi-factor authentication, etc.) and ensure systems are secure.
  • Support the management ofApple Business Manager (ABM)andMobile Device Management (MDM), includingIntune device managementfor mobile and endpoint devices.
  • Assist in thedevelopment and management of intranet systemswithinSharePoint.
  • Workunsupervised, taking initiative in addressing IT needs and providing solutions without requiring constant oversight.
  • Respond toIT support requestswithquick turnaround times, resolving issues related toMicrosoft 365,SharePoint, and device management.
  • Lead and executeprojectsthat improve and optimize existing IT systems, with a focus onefficiencyandcontinuous improvements.
  • Providesufficient evidence of technical expertiseand experience working for Australian IT companies to demonstrate capability in managingMicrosoft 365environments.
  • Continuously seek opportunities toadd valueto the IT function and improve service delivery

Key Requirements:

  • Extensive experience inMicrosoft 365 Suite(Word, Excel, Outlook, PowerPoint, Teams, OneDrive, etc.).
  • In-depth knowledge of SharePoint experience with setup, management, and troubleshooting within aMicrosoft 365context.
  • Proven ability tobuild and maintain Intranet systemsusingSharePointwithinMicrosoft 365.
  • Familiarity withMicrosoft 365 Business Premium licenses, including all aspects of its functionality and security features.
  • Experience with Apple Business Manager (ABM),Mobile Device Management (MDM), andIntune device management.
  • Remote support capabilities, able to assist teams and resolve issues from a distance.
  • Strong ability to workindependentlywith minimal supervision while still achieving targets and objectives.
  • Exceptional problem-solving skills, with arapid response timeto IT requests.
  • IT Engineering qualification(e.g., Bachelor's degree in IT Engineering or equivalent).
  • Proven ability toexecute IT projects, from planning and implementation to ensuring continued efficiency and improvement.
  • Prior experience working withAustralian IT companiesand a deep understanding of the local IT landscape.
  • Strong communication skills, both written and verbal, for remote support and interaction with teams.

Desirable Skills:

  • Certifications inMicrosoft 365orSharePoint(e.g., Microsoft Certified Solutions Associate, Microsoft Certified: Modern Desktop Administrator Associate).
  • Experience inIT managementand supporting business-critical systems within theMicrosoft 365environment.
  • Ability totrain and support non-technical usersinMicrosoft 365andSharePointsystems.
  • Familiarity withcloud technologiesand integrations withinMicrosoft 365.

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