
Coffee Specialist
3 days ago
About Our Client:
We represent a globally recognized retail brand, synonymous with quality and sophistication in coffee machines, capsules, and accessories. They are now seeking a sales-driven Coffee Specialist to provide personalized service, promote exclusive coffee products, and contribute to the success of a high-performing retail team.
• Competitive Salary & Benefits
• Location: Central
• Full-Time Permanent Position – 5-Day Work Week, 44 Hours (Shift Work)
Key Responsibilities:
- Greet and assist customers in a friendly, professional manner, contributing to a positive shopping environment.
- Understand customer preferences to offer personalized product recommendations and enhance their shopping experience.
- Master detailed product knowledge across over 60 coffee capsule SKUs, including intensity, origin, flavour notes, and taste profiles.
- Conduct product demonstrations and educate customers on coffee machines and brewing techniques.
- Guide customers in making informed purchasing decisions and help them navigate product choices.
- Accurately process point-of-sale transactions, including cash, credit card, and other payment methods.
- Assist with inventory management, stock replenishment, and ensuring the store remains organized and clean.
- Work collaboratively with the team to achieve sales targets and consistently provide excellent customer service.
Key Requirements:
- A passion for coffee and eagerness to learn about premium coffee products.
- At least 1 -3 years of experience in customer service, retail, or hospitality is advantageous.
- Strong multitasking abilities and the capacity to manage multiple customer interactions effectively.
- Excellent communication and interpersonal skills to engage with customers confidently.
- Attention to detail and the ability to thrive in a fast-paced, high-pressure environment.
- Flexibility to work weekends and public holidays.
If you have a love for coffee, enjoy customer interaction, and excel in a dynamic environment, we would love to have you on board
EA Personnel: R
EA Licence: 22C1376
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