Help desk IT Support

Service Desk Agent is responsible for providing assistance to end users with technical issues and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and network issues. Service Desk Agents utilize IT Service Management (ITSM) tools to log all incoming inquiries, track their progress, and ensure...

Job Title: Service Desk Team Lead (ITSM/ServiceNow)Location: Singapore – Ang Mo Kio or BedokSalary: Up to SGD 4,300/monthEmployment Type: 12 months contract - renewable and extensions depending on business needs and performanceWorking Hours: Staggered 8.5-hour shifts between 7:30 AM – 7:30 PM (SGT), Weekend duty as per operational requirement, 5 days a...

Job DescriptionThe Services required are set out as follows:Front desk dutiesAttend to telephone and walk-in inquiries from students, parents,vendors, visitors, customers etc and where appropriate, direct them tothe relevant departments/staff-in-charge for follow-up.Attend to all incoming mail and distribute them to the relevant staff.Issue keys to students...

**Job Overview**: We are looking for a dedicated **Service Desk Specialist** to join our team. This role serves as the first point of contact for clients, providing technical support and ensuring excellent customer service. **Key Responsibilities**: - Answer incoming calls and make outbound calls when required. - Deliver **First Call Resolution (FCR)** by...

Join Our Team as a Front Desk ReceptionistWe are looking for friendly, cheerful, and customer-focused Front Desk Receptionists to be the welcoming face of our education centreAs the first point of contact for students and families, you will play a vital role in creating a warm, professional, and reassuring environment, as well as providing excellent customer...

Job Description & RequirementsFront Desk - General Office Duties: - Maintain a neat and organised reception or counter service area - Greet and assist all visitors (including students, parents, staff, guests, and suppliers) professionally, whether in person or over the phone. Take accurate messages and direct individuals to the appropriate staff members...

ABOUT GAIN CITYAt Gain City, we've been delivering trusted expertise and quality solutions in consumer electronics, air-conditioning, and home appliances since 1981. As a household name in Singapore, we take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and...

Mon-wed (teacher role)Provide academic support and homework guidance across key subjectsMonitor and track students' academic progress and overall well-being.Sat& Sun ( student relationship )Build strong rapport with students and parents, and provide clear communication on progress and programmes.Serve as the main point of contact at the front desk — handle...

5Days Work WeekCareer ProgressionLocation : Lentor MRTMon-wed (teacher role)Provide academic support and homework guidance across key subjectsMonitor and track students' academic progress and overall well-being.Sat& Sun ( student relationship )Build strong rapport with students and parents, and provide clear communication on progress and programmes.Serve as...

**Rotating 12-hour Shift JD** **Rotating 12-hour Day or Night shift.** **2 days work with 2 days off day.** SECTION A: - The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) SECTION B: KEY RESPONSIBILITIES AND RESULTS Perform first...