Service Desk Team Lead

Key Responsibilities:Provide first-level IT support through ServiceNow platform, ensuring prompt resolution and escalation when required.Troubleshoot and resolve issues related to Microsoft 365 applications and services.Log incidents, requests, and changes accurately in ServiceNow.Ensure service levels are met by prioritizing and managing support tickets...

**Responsibilities**: - Lead a group of Software Engineer - Execute full software development lifecycle - Develop existing programs by analyzing and identifying areas for modification - Deploy programs and evaluate feedback - Comply with project plans - Maintain and improve existing codebases and peer review code changes - Investigate and use new...

Are you seeking the new norm career opportunities? We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. **Who we are** Our...

**Position Summary**: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) **Key Responsibilities**: Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work...

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and...

Job Descriptions:• Oversee a team of officers in HR Business Process Outsourcing which includes end-to-end recruitment, scholarship, and internship management, leave and benefits administration, training administration, events management, as well as, data entry, reporting and analytics.• Ensure the smooth running of operations in accordance to prescribed...

**Key Responsibilities and Accountabilities** - Initiate guest interaction and deliver tip top service - Lead a team of sales staff and photographers to achieve sales targets - Perform rostering duties - Assist the Site Manager to manage daily site operations - Ensure the visual merchandising and housekeeping is of Company’s standard **Requirements**: -...

**Location : Bedok** **Job Requirement -** **ducation & Certification, Experience** - NITEC or Higher NITEC, Polytechnic - Experience: Min 2 years related experience **Competencies** - Good understanding of network security and cybersecurity domain knowledge. - Creative problem solver with the ability to multitask in a rapidly changing environment. - Good...

**Roles & Responsibilities** This position provide support to the HR team and reports to the Office Manager. **Responsibilities include (but not limited to)**: 1. Assist in employee orientation and training logistics, and recordkeeping 2. Provide direct support to employees during implementations of HR Services, policies or program 3. Assist in...

The essential responsibilities of Cloud Lead are to combine business acumen, industry experience, and broad technology expertise to work with customers to develop and execute a strategy resulting in optimum virtualized infrastructure or Cloud solutions. Specific responsibilities include: - Architect infrastructure and cloud solutions to meet the...