IT Service Desk

Service Desk Agent is responsible for providing assistance to end users with technical issues and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and network issues. Service Desk Agents utilize IT Service Management (ITSM) tools to log all incoming inquiries, track their progress, and ensure...

Company Description NCS is a leading technology services firm, operating across Asia Pacific, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together...

Job SummaryThis role serves as the subject matter expert (SME) within the service desk team.The position acts as the go-to person for a specific product, application, or domain, while also providing first level IT support via phone and remote tools.The SME will also support and administer Microsoft 365 (M365) environments, including user account management,...

**Rotating 12-hour Shift JD** **Rotating 12-hour Day or Night shift.** **2 days work with 2 days off day.** SECTION A: - The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) SECTION B: KEY RESPONSIBILITIES AND RESULTS Perform first...

12hr Rotation Shift, 24 by 7, 2 days work, 2 days off 1. 8:00 AM - 8:00 PM 2. 8:00 PM - 8:00 AM The 1 st Level Remote Support is required to provide 1 st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) Knowledge in Windows OS, Active Directory Account Administration, MS...

Job descriptionWe are seeking a dedicated and organized Relationship Executive to join our team. The ideal candidate will be responsible for the smooth daily operations of Geniebook CAMPUS, ensuring a productive and supportive environment for both students and teachers. Key responsibilities include:Customer Service & Sales SupportCommunication Channels:...

The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)Providing remote support for end-user devices, applications, portal, policies and network connectivity via phone and email.Perform first level troubleshooting on all reported incidents...

P-Serv is partnering with our Client to hire for Front Desk Officer If you have what it takes to be a part of the Team, join usJob Responsibilities:Maintain a constant presence at the front counter to provide prompt assistanceGreet and register walk-in customers using the case management system; manage the queue when necessaryRespond to customer enquiries...

Minimum 2 years EUCD Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background - Possess excellent communication skills to demonstrate and present the solution to the Customer, and the solution will also be made available for future troubleshooting and analysis recorded in proper documentation. -...

**Roles & Responsibilities** **Responsibilities** - Front desk duties such as: - Welcoming guests - Handling incoming and outgoing mails/parcels, etc. - Provide information by answering questions and requests - Resolve administrative problems - Carry out administrative duties such as filing, typing, copying, binding, scanning etc - Contribute to team...