IT Service Desk Analyst

Service Desk Agent is responsible for providing assistance to end users with technical issues and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and network issues. Service Desk Agents utilize IT Service Management (ITSM) tools to log all incoming inquiries, track their progress, and ensure...

Key Responsibilities:Provide first-level IT support through ServiceNow platform, ensuring prompt resolution and escalation when required.Troubleshoot and resolve issues related to Microsoft 365 applications and services.Log incidents, requests, and changes accurately in ServiceNow.Ensure service levels are met by prioritizing and managing support tickets...

Company Description NCS is a leading technology services firm, operating across Asia Pacific, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together...

12hr Rotation Shift, 24 by 7, 2 days work, 2 days off 1. 8:00 AM - 8:00 PM 2. 8:00 PM - 8:00 AM The 1 st Level Remote Support is required to provide 1 st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) Knowledge in Windows OS, Active Directory Account Administration, MS...

Assist in the management and analytics work of Compensation programs in the Corporate C&B team within Venture group of entities. **Venture**, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years,...

Financial and management reporting and analysis of the group covering manufacturing plants in Asia **Venture**, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and...

2 years exp **Roles & Responsibilities** The primary role of the Customer Service Operations Representative (CSR) at Internal Processing Center (IPC) is to provide centralized order entry processing and back-office support to Sales Administration (SADM) teams globally. The order booking and placement of order with outsourced manufacturer must be completed...

Minimum 2 years EUCD Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background - Possess excellent communication skills to demonstrate and present the solution to the Customer, and the solution will also be made available for future troubleshooting and analysis recorded in proper documentation. -...

**Roles & Responsibilities** **Responsibilities** - Front desk duties such as: - Welcoming guests - Handling incoming and outgoing mails/parcels, etc. - Provide information by answering questions and requests - Resolve administrative problems - Carry out administrative duties such as filing, typing, copying, binding, scanning etc - Contribute to team...

**JOB HIGHLIGHTS**: - Attractive salary package with career progression **RESPONSIBILITIES**: - Handle front desk duties, perform call handling and basic appointment booking - Recommend and sales of suitable aesthetic treatments and products to both new and existing clients - Maintain a good after-sales relationship with clients and ensure their inquiries...