Help Desk Support

About the role We are seeking an enthusiastic and experienced Help Desk IT Support to join our team at Aptsys Technology Solutions Pte Ltd. As a full-time position based in Ang Mo Kio, North-East Region, you will be responsible for providing high-quality IT support and troubleshooting to our clients.What you'll be doingRespond to and resolve incoming IT...

Service Desk Agent is responsible for providing assistance to end users with technical issues and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and network issues. Service Desk Agents utilize IT Service Management (ITSM) tools to log all incoming inquiries, track their progress, and ensure...

Key Responsibilities:Provide first-level IT support through ServiceNow platform, ensuring prompt resolution and escalation when required.Troubleshoot and resolve issues related to Microsoft 365 applications and services.Log incidents, requests, and changes accurately in ServiceNow.Ensure service levels are met by prioritizing and managing support tickets...

Job Description & RequirementsFront Desk - General Office Duties: - Maintain a neat and organised reception or counter service area - Greet and assist all visitors (including students, parents, staff, guests, and suppliers) professionally, whether in person or over the phone. Take accurate messages and direct individuals to the appropriate staff members...

The Services required are set out as follows: Front desk duties - Attend to telephone and walk-in inquiries from students, parents, vendors, visitors, customers etc and where appropriate, direct them to the relevant departments/staff-in-charge for follow-up. - Attend to all incoming mail and distribute them to the relevant staff. - Issue keys to students...

**Rotating 12-hour Shift JD** **Rotating 12-hour Day or Night shift.** **2 days work with 2 days off day.** SECTION A: - The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) SECTION B: KEY RESPONSIBILITIES AND RESULTS Perform first...

The Services required are set out as follows: 1. Programme Design and Implementation - Organize and manage activities during student engagement programme (e.g., Reintegration Programme, The Catalyst Programme, After-School Engagement) during term time. - Organize and manage activities at the school’s after-school engagement centre, ensuring they are...

Description Hello!HMI OneCare Clinic is hiring! We welcome any individual who is looking to challenge themselves with greater responsibilities; with opportunities for career progression to cluster managers.Check out our clinic location here: Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection...

COMPANY DESCRIPTION Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background. Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for...

We are an education centre located at Ang Mo Kio Avenue 3 and Hougang Avenue 8 looking for Full-Time Admin and Student Care Support staff to join us! **Commencement: Jan 2025, training will be conducted in Dec 2024** **Working hours**:Daily Monday to Friday | 10.30am - 7.30pm or 12.15pm to 9.15pm** - **Closed on public holidays** - Promote centre course...