Front Desk Receptionist
7 days ago
We are looking for friendly, cheerful, and customer-focused Front Desk Receptionists to be the welcoming face of our education centre
As the first point of contact for students and families, you will play a vital role in creating a warm, professional, and reassuring environment, as well as providing excellent customer service.
About the Role
This is a full-time front desk and customer service position based in one of our vibrant education centres.
Key Responsibilities
1. Welcome Visitors
- Greet all students, parents, and guests with warmth and professionalism
2. Handle Inquiries
- Manage incoming phone calls, emails, and walk-in queries
- Provide accurate and helpful information about our programmes and services
3. Manage Student Matters
- Oversee student registrations and maintain accurate records
- Handle course fee payments and proper documentation
4. Customer Relationship Management
- Build friendly, respectful relationships with students and their families
- Address questions and concerns with care, empathy, and professionalism
5. Provide Administrative Support
- Assist in the day-to-day operations of the centre
- Ensure smooth running of administrative tasks and logistics
What We're Looking For
- Excellent Communication: Strong command of English for clear, effective communcation
- Organised & Detail-Oriented: Able to multitask and manage time efficiently
- Positive Attitude: Friendly, proactive, and truly enjoys helping people
What We Offer
- Attractive Remuneration: Competitive salary, annual increment, and year-end performance bonus
- Supportive Team Culture: A warm, collaborative, and encouraging workplace
- Work-Life Balance: No overtime, perks and benefits to support your well-being
Work Location
- Punggol – Waterway Point or Punggol Coast Mall (new) or
- Serangoon NEX
Working Hours
- Wednesday to Sunday: 8:45 AM – 6:30 PM
- Off Days: Monday & Tuesday
Be the Heart of Our Centre – Where Every Smile Starts with You
If you love creating a welcoming atmosphere and bringing smiles to customers, we would love to hear from you.
Apply now and help us shape a positive journey for every student and parent who walks through our doors
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