Front Desk Receptionist

6 days ago

Punggol Town Centre, Singapore Heguru Education Centre Pte Ltd Full time $35,000 - $45,000 per year
Join Our Team as a Front Desk Receptionist

We are looking for friendly, cheerful, and customer-focused Front Desk Receptionists to be the welcoming face of our education centre

As the first point of contact for students and families, you will play a vital role in creating a warm, professional, and reassuring environment, as well as providing excellent customer service.


About the Role

This is a full-time front desk and customer service position based in one of our vibrant education centres.


Key Responsibilities

1. Welcome Visitors

  • Greet all students, parents, and guests with warmth and professionalism

2. Handle Inquiries

  • Manage incoming phone calls, emails, and walk-in queries
  • Provide accurate and helpful information about our programmes and services

3. Manage Student Matters

  • Oversee student registrations and maintain accurate records
  • Handle course fee payments and proper documentation

4. Customer Relationship Management

  • Build friendly, respectful relationships with students and their families
  • Address questions and concerns with care, empathy, and professionalism

5. Provide Administrative Support

  • Assist in the day-to-day operations of the centre
  • Ensure smooth running of administrative tasks and logistics

What We're Looking For
  • Excellent Communication: Strong command of English for clear, effective communcation
  • Organised & Detail-Oriented: Able to multitask and manage time efficiently
  • Positive Attitude: Friendly, proactive, and truly enjoys helping people

What We Offer
  • Attractive Remuneration: Competitive salary, annual increment, and year-end performance bonus
  • Supportive Team Culture: A warm, collaborative, and encouraging workplace
  • Work-Life Balance: No overtime, perks and benefits to support your well-being

Work Location
  • Punggol – Waterway Point or Punggol Coast Mall (new) or
  • Serangoon NEX

Working Hours
  • Wednesday to Sunday: 8:45 AM – 6:30 PM
  • Off Days: Monday & Tuesday

Be the Heart of Our Centre – Where Every Smile Starts with You

If you love creating a welcoming atmosphere and bringing smiles to customers, we would love to hear from you.

Apply now and help us shape a positive journey for every student and parent who walks through our doors

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