Front Desk Receptionist

4 days ago

Ang Mo Kio New Town, Singapore Geniebook Pte. Ltd. Full time $2,500 - $4,500 per year

Job description

We are seeking a dedicated and organized Relationship Executive to join our team. The ideal candidate will be responsible for the smooth daily operations of Geniebook CAMPUS, ensuring a productive and supportive environment for both students and teachers. Drive success as a Relationship Executive Join us now

Key responsibilities include:

Customer Service & Sales Support

  • Communication Channels: Establish and maintain clear communication with students and parents regarding class schedules, changes, and other relevant details.
  • Customer Service: Address inquiries from students and parents, resolving technical and administrative issues promptly and professionally.
  • Information Dissemination: Provide parents with necessary information and explain relevant details clearly and effectively.
  • Sales Assistance: Support the sales team with diagnostic assessments (DA tests) and student course renewals.
  • Administrative Support: Assist with various administrative tasks and other work-related matters as needed by the department.

Operations & Coordination

  • Daily Maintenance: Ensure the center is maintained according to standard operating procedures, providing a clean and organized environment.
  • Teacher Support: Assist teachers with their daily needs, including courseware preparation and classroom setup.
  • Class Scheduling: Plan and optimize class schedules, ensuring efficient use of time slots and resources.
  • Class Coordination: Arrange and coordinate trial classes, manage post-class teacher-parent communications, and organize replacement classes as needed.
  • Attendance Records: Maintain accurate attendance records for all classes and activities.

Requirements:

  • A Diploma or Bachelor's degree in Business Administration, or other relevant field.
  • Experience in a similar role is advantageous but not required. Graduates with no experience are welcome to apply.
  • Possess excellent communication skills and confidence in speaking with both Parents and Students alike.
  • We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients.
  • Flexible and capable of working both independently as well as collaboratively.

Work Arrangement Details:

  • Work Schedule: 3 Weekdays + Saturday & Sunday (both weekend)
  • Hours: 1230PM - 9PM/830AM - 630PM
  • Onsite for all working days (United Square/Century Square/Bishan Junciton 8)

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