Customer Service Advisor

Join Us as a Customer Service Advisor Cycle & Carriage - Driving Passion Across Many Brands At Cycle & Carriage, we carry a diverse portfolio of automotive brands and are united by a shared passion for excellence. Joining us means becoming part of a successful organization where respect, collaboration, and continuous development are at the heart of...

Company Overview:Volt Auto is Singapore's exclusive authorised dealer for the latest Electric Vehicles, providing distribution, retail, and after-sales services, and committed to delivering exceptional vehicles and service as a trusted name in the industry.Position Overview:Reporting to the Head of After-Sales, you will be responsible for being the primary...

Summary Benefit :Basic + AWS + Bonus5 Days work, Office hoursLocation : EastAutomotive / Freight ServiceResponsibility :Oversee the daily intake of vehicles for servicingSupport front counter staff by fostering teamwork, positive mindset, and team spiritPrepare quotations as required to support service operationsDeliver excellent customer service to ensure...

Job Description:Act as the main point of contact between customers and the workshop, ensuring clear and efficient communication.Coordinate the workflow between customers, technicians, and the parts team to support smooth service operations.Liaise with technicians to provide timely and accurate vehicle status updates to customers.Apply automotive knowledge,...

Our Client:Automotive IndustryLoyangMon – Fri, 9am - 6pm, Sat 9am - 3pmBasic Salary Up to $3500Responsibilities:Assist customers with their vehicle issues and recommend suitable service or repair solutions.Coordinate between customers and the workshop, ensuring clear communication and updates.Manage daily car intake, schedule services and monitor job...

SCOPE:This position is responsible for overseeing daily office operations and providing administrative and customer service support to APAC Customer Service team. The role requires coordination across departments, ensuring operational efficiency, regulatory compliance and high-quality customer interactions.REPORTING RELATIONSHIP:This role reports to the...

Key ResponsibilitiesAttend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.Provide assistance to customers on the use of the Company's portals and mobile app.Ensure every service request/feedback/complaint is followed through to closure within service standards.Comply with internal policies, procedures and the relevant...

RESPONSIBILITIES1.     Handle and manage customer shipment requests, ensuring clear and prompt communication.2.     Coordinate with customers to finalise booking processes and accurately update details into the system.3·     Address and resolve customer requests related to:Container re-useCargo claimsCross-bookingsContainer detentionDamaged...

The Technical Advisor assists our clients in their digitalization projects.Manage the service level agreements as stated in the Managed Services contractEnsure service requests raised by customers are prioritized and delivered in accordance with the agreed timelineBe the single point of contact for clients for on-going operations and projectsBe the technical...

Job ScopeMaintain efficient operations at the control centre, upholding the highest standards of customer service.Oversee and coordinate daily tasks to ensure a seamless control centre operation.Collaborate with team members to evaluate lapse, rectify, and recommend changes.Efficiently manage and control inventory to meet customer demands.Responsibly handle...