Sales Service Engineer

5 days ago

West Region, Singapore Search Personnel Pte Ltd Full time $40,000 - $60,000 per year
  • Position :Service Sales Engineer | Chiller/BMS/HVAC/Airside | Up to $6000 gross
  • Working hours : Monday to Friday | 8.30am to 5.30pm
  • Location: Office in Boon Lay-Islandwide
  • Salary (commensurate with experience) : Up to $6000 (Basic + $1000 Transport allowance) + 2 months Variable Bonus (max up to 5 MONTHS BONUS days Annual Leaves + Medical Benefits
  • Duration : Permanent
  • Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main Responsibilities:

  • Act as customers' representative. Operate as the lead point of contact for any and all matters specific to the customers
  • Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
  • Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
  • Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
  • Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
  • Encourage customer growth and loyalty to the company through continuous support and customer assistance.
  • Resolves customer complaints by investigating problems ; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
  • Organise regular Service Reviews with customers and Ops team on hot jobs and critical issues.
  • Understands customers / Vertical Market Needs and determines pricing and selling strategies.
  • Prepares and reviews contract terms and conditions
  • Presents the proposal to the customer.
  • Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.
  • Other relevant duties as assigned

Requirements:

  • Bachelor's degree in engineering with at least 2 years' relevant sales experience

  • Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

  • Have own vehicle for travelling
  • Bilingual in English and Mandarin to speak with associates who can only speak mandarin

Email me at

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

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