Manager, Account Service

6 days ago

East Region, Singapore Kingsmen Projects Pte Ltd Full time $60,000 - $120,000 per year

A Day in The Life

  • Serve as the primary point of contact for assigned key accounts, acting as a trusted advisor and ensuring exceptional service delivery
  • Develop and nurture long-term, mutually beneficial relationships with clients through regular communication and proactive account management
  • Establish contact and develop relationships with prospects (preferably with contacts of Architectural & Interior Design firms)
  • Proactively identify new potential clients and initiate follow up, with the objective to close sales within the assigned segments of operations
  • Identify new avenues and prospects to demand for our company products/services
  • Develop and nurture long-term, mutually beneficial relationships with clients through regular communication and proactive account management
  • Understand client needs, goals and challenges, and work collaboratively to identify solutions that address their requirements
  • Monitor account performance, provide regular reports and make recommendations to enhance profitability and client satisfaction
  • Collaborate with the business development team to develop and implement effective account strategies
  • Perform market analysis, competitor analysis and market trends
  • Prepare presentations and sales quotation/proposal based on client's requirements
  • Communicate with factory on site progress and delivery
  • Follow up on tender, work on tender submission and attend tender interviews etc.

What We Are Looking For

  • Diploma / Degree in any related field (Preferably Building environments/construction)
  • Minimum 5 years of experience in account management, preferably in building & construction sector
  • Proven track record of building and maintaining long-term client relationships, as well as growing account value
  • Excellent communication, negotiation and interpersonal skills to effectively interact with clients at all levels
  • Strong commercial acumen, with the ability to understand client needs and craft tailored solutions
  • Ability to work collaboratively with cross-functional teams and drive projects to successful completion
  • Ability to be an adept planner with strong organization skills
  • Possess strong problem-solving skills and a proactive, solutions-oriented mindset
  • Possess a valid Singapore class 3 driving license
  • Able to work under pressure and meet tight deadlines

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