Key Account Manager
1 day ago
Responsibilities:
- Represent the complete Group-level procurement account portfolio.
- Lead Group sales projects, including end-to-end negotiations throughout the sales process.
- Drive organizational innovation and the development of new business models aligned with customer needs and requirements.
- Manage critical sales and cooperation projects across multiple domains, including Wireless, Fixed Network, Core & IT, and Services.
- Ensure high levels of customer satisfaction.
- Collaborate closely with local internal BU operations to ensure quality and profitability in project execution, including project management and negotiations.
- Develop sales account plans aligned with regional strategies.
- Build and maintain strong relationships with senior customer executives to achieve "trusted partner" status and address comprehensive network operations business needs.
- Manage the overall Huawei relationship with customers based on a thorough understanding of their global/local network operations and stakeholder objectives.
- Foster long-term business growth by maintaining key relationships, building trust, and identifying strategic partnerships for profitable opportunities in both short- and long-term service delivery.
- Ensure effective and efficient deployment of the Sales Process as defined within Huawei's overall Business Process framework.
Requirements:
- Minimum Bachelor's Degree in Telecommunications or a related field.
- At least 5 years of relevant experience in Telecommunications Sales, with proven success in a major telecom organization or senior management experience in a telecommunications enterprise.
- eTOM and/or ITIL certification, or equivalent knowledge, is required.
- Strong business acumen and a thorough understanding of customer business priorities.
- Excellent sales management skills, preferably with experience in key account management or senior sales roles.
- Strategic business leader with the vision to identify opportunities in key growth areas (e.g., Wireless, Fixed Network, IT) and strong familiarity with telecom solutions, markets, products, and business processes.
- Demonstrated ability to engage closely with customers to identify, sell, and deliver mutually beneficial business outcomes.
- Solid financial awareness, capable of assessing the cost and revenue implications of different actions.
- Strong focus on operational excellence, with strategic thinking and leadership capabilities.
- Excellent negotiation, presentation, and communication skills.
- Willingness to travel as required.
- Proficiency in Mandarin is essential for effective communication with Chinese-speaking stakeholders, including head office, business counterparts, and customers in China.
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