Executive (CRM)

5 days ago

Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Full Time

**Salary**

$2,800 - $4,477 Per Month

**Date Posted**

7 hours ago

Additional Details

**Job ID**

3459

**Job Views**

2

**Job Description**:
Roles & Responsibilities

**COMPANY DESCRIPTION**

As Singapore’s leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.

At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.

If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further.

Grow your career with us today and make a difference.

**RESPONSIBILITIES**

As a CRM Executive, you will be part of the team driving the planning and execution CRM campaigns for FairPrice Group, and contribute to growing the CRM revenue share for the overall business.

Every CRM campaign sent to customers is an opportunity to build and test different content ideas, customer segments, personalisation formats, and optimise our efforts to achieve a seamless customer experience for FairPrice Group customers and meet key business objectives.

**Key Responsibilities**
- Work with stakeholders from products, sales, merchandising and partnership teams across the organisation to align on objectives, develop creative briefs, and plan CRM marketing campaigns
- Work closely with technical stakeholders to develop mastery of our CRM platforms in order to constantly innovate and push the boundaries of our customer communications
- Think creatively about personalisation of customer segments and dynamic content, and how to deploy them onto eDMs and Push notifications to drive top quality engagement with customers, and create long term customer lifetime value for the CRM subscriber base

**QUALIFICATIONS**:

- Excellent communication skills, eye for creative detail
- Diligent in execution of campaign work and able to think critically
- Highly analytical, able to handle data and relate them to qualitative aspects of work
- Strong willingness to learn and grow independently
- Strong interest in being at the forefront of e-commerce, marketing, and technology
Proficiency in HTML, Excel, SQL is a plus
- Prior experience in ecommerce is a plus
- Prior experience in Marketing Cloud platforms (i.e. salesforce, oracle) is a plus
**What we offer**
- Be a part of a high performing, highly professional & entrepreneurial team
- Witness cutting edge E-commerce in a leading homegrown brand, and play a part in being the driving force behind our omnichannel success
- Work with experienced, motivated and talented colleagues from all over the world
- Opportunity to see your inputs and initiatives take flight to drive real business impact
**OTHER INFORMATION**
Working Location: NTUC FairPrice Hub, 1 Joo Koon Circle

Tags

executive

crm

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