CRM Executive

2 days ago

Singapore CLUB 21 PTE. LTD. Full time

**Job Summary**

You will be part of the CRM Singapore team to develop the programme and implement effective CRM marketing strategies to maximize customers engagement and brand loyalty.

**Responsibilities**:

- Propose, execute campaigns and organize experiential events to engage customers.
- Secure New Privilege / Redemption Partners for the Club 21 Card program and to manage renewal of partners.
- Membership Content updates on Club 21 global website.
- Assist with operational activities required to enable successful execution of campaigns, including offer setup and deployment, distribution of collaterals to the stores, event logistics, member enquiries and store enquiries.
- Manage and liaise with vendors to develop programme collaterals.
- Prepare monthly reports, ad-hoc store reports or store call lists.
- Handle enquiries, feedback or complaints from customers and store personnel via the Rewards Hotline and work closely with relevant departments to resolve feedbacks & complaints.
- Track collaterals inventory and ensure re-prints are done in timely manner.
- Managing and keeping Physical and Digital CRM assets up to date and ensuring hard copies of updates are sent to stores in a timely manner.
- Undertaking daily administrative tasks to support the functionality and coordination of the department’s activities.
- Supporting the CRM team in organizing various projects and reports.
- Other duties as assigned.

**Job Requirements**:

- Diploma/Bachelor related to Marketing or CRM/Loyalty or equivalent.
- Ability to work collaboratively with the immediate team, across departments and with external vendors.
- Ability to handle work in a fast-paced environment, and to prioritize and multitask when needed.
- Ability to read and understand data to generate membership insights.
- Meticulous, attentive to detail, with strong communication skills.
- Possess initiative and creativity in problem-solving.
- Strong sense of responsibility and ownership with proven ability to work independently in fulfilling assigned duties.
- Experience in working with Business Intelligence tools (e.g. Tableau or SAP Business Objects) would be advantageous.

  • CRM Executive

    2 weeks ago

    Singapore LVMH Full time

    **Poste** **Mission** The CRM Executive will be supporting our CRM Manager, SEAA in the co-ordination of events/activities, performing CRM administrative duties and generating CRM related reports to support in achieving CRM KPIs. **Roles and Responsibilities** - Support the CRM Manager on a year-round store CRM action plan aligning with our marketing...

  • CRM Executive

    1 week ago

    Singapore WATSON'S PERSONAL CARE STORES PTE LTD Full time

    **Who We Are Looking For?** As the CRM Executive, he/she will be part of the CRM team in driving conversion, retention, engagement and reactivation for Watsons Singapore membership programme (one of the largest loyalty programme in Singapore) and delivering CRM KPIs. **What Awaits You**: - Assist to develop and execute effective member lifecycle campaigns...

  • CRM Executive

    2 weeks ago

    Singapore Eight Talons Consulting Pte Ltd Full time

    Title - CRM Executive **RESPONSIBILITIES** - Develop and manage the company's Customer Database, ensuring data completeness, cleanliness and accuracy. - Analyzes Customer Relationship Management (CRM) system data in response to sales and brand initiatives or enquiries records such as customer information, call patterns, demographics etc to identify facts...

  • CRM Executive

    2 weeks ago

    Singapore Watson's Personal Care Stores Pte Ltd Full time

    **Who We Are Looking For?** As the CRM Executive, he/she will be part of the CRM team in driving conversion, retention, engagement and reactivation for Watsons Singapore membership programme (one of the largest loyalty programme in Singapore) and delivering CRM KPIs. **What Awaits You**: - Assist to develop and execute effective member lifecycle campaigns...

  • CRM Executive

    2 weeks ago

    Singapore HR AFFILIATES Full time

    Support customer engagement programmes, brand campaigns and communications Plan and execute CRM strategies/ campaigns Personalisation of customer segments and creative dynamic content. Customer engagement and manage customer lifecycle Track, analyse and report the effectiveness of these campaigns to retain existing customers, increasing brand loyalty, and...

  • Marketing Executive

    2 weeks ago

    Singapore AMOREPACIFIC SINGAPORE PTE. LTD. Full time

    **Brand: Laneige** **CRM Strategy & Execution** - Develop and implement CRM strategies to drive customer retention, engagement, and sales growth. - Plan and execute end-to-end CRM and loyalty campaigns, including ideation, performance tracking, and ROI analysis. - Drive new member recruitment via targeted acquisition efforts across digital and offline...

  • Executive, CRM

    5 days ago

    Central Singapore Sime Darby Full time

    Company: Vantage Automotive Limited **Responsibilities**: BYD NPS and Mystery Shop Program - Leading and managing BYD NPS for VAL and BYD dealers to ensure that NPS targets are met monthly - Identify gaps and ensure improvement plans are executed on time - Regular checks on dealer’s showrooms and service centres to ensure NPS requirements are...

  • Junior CRM Executive

    3 days ago

    Singapore BHG (SINGAPORE) PTE. LTD. Full time

    **Job Description & Requirements**: BHG is a Company undergoing a major transformation - we are creating exclusive designer quality merchandise at affordable prices, and bringing these desirable international brands to your doorstep. We’re changing rapidly - our merchandise, our stores, our entire customer experience - and we are looking for people who...

  • Executive, CRM

    5 days ago

    Singapore VANTAGE AUTOMOTIVE LIMITED Full time

    Vantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...

  • CRM Executive

    2 days ago

    Singapore CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Full time

    Our Client, in the **Automotive Industry **located **Across Singapore **has opening for **CRM Executive. **Overview** The CRM Executive plays a key role in the management of the CRM systems and its associated processes, campaigns and events, and evaluates data insight and information to develop effective and efficient CRM strategies and activities to...