CRM Executive

7 days ago


Singapore Dynamic Human Capital Full time

**Position**: CRM Executive (Automotive Industry)

**Salary**: $2,700 - $3,600

**Location**: West

**Working Hours / Days**: 8.30am - 5.30pm / 9.00am - 6.00pm (Mon - Fri)

**Responsibilities**:
Support the team and work closely with the Brand Principal and other Group, support functions in developing, strategising and implement CRM plans and activities and to improve the overall customer experience with the brand to increase brand loyalty and advocacy
Be the data custodian for the dealership, and is responsible for data quality by ensuring customer and prospect databases are captured and updated accurately on CRM systems
Provide timely campaign target databases, reports, analysis and recommendations
Monitor timeliness and effectiveness of opportunity follow-up by sales team
Monitor consent and survey submissions to ensure proper and timely submission
Review customer touch points and processes regularly and identify potential / continuous improvements
Timely implementation of aftersales lifestyle management according to targeting criteria
Provide data insights, analyse database and additional data collected
Coordination with agencies and vendors for development, production, and post campaign/event compilation of CRM related collaterals, web pages, and other related materials
Coordinate with the respective departments to ensure all enquiries are addressed
Process a customer-first attitude and ensure that he/she is abreast of consumer and industry trends, PDPA updates, and MINI product knowledge

**Requirements**:
At least 3 years of related working experience
Bachelor's degree in Marketing or equivalent
Experience in CRM systems, Salesforce Sales & Marketing Cloud and Autoline
Ability to work under pressure and multi-task
Proficient in Microsoft Office

Koh Hian Khng Nick
Dynamic Human Capital Pte Ltd

**Registration No**: R1769319

**License No**: 12C6253

Not Specified

Minimum of 3 year(s) experience needed for this position


  • CRM Executive

    2 weeks ago


    Singapore Morgan Philips Executive Search Full time

    You will be joining the world leader in luxury goods where they major in Wine & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry and Selective Retailing. The brand is one of the world's leading international fashion houses with a strong market presence in Singapore. They are currently looking for a CRM Executive to manage and execute...

  • CRM Executive

    4 days ago


    Singapore Samsonite Full time

    D **uties of a CRM Executive: 1** **. Customer Data & System Management M** - aintain and update the CRM database to ensure accuracy and compliance with data protection regulations. M - onitor CRM tool performance, troubleshoot issues, and collaborate with technical teams for solutions. 2 **. CRM Enhancement Project Support A** - ssist with User...

  • Executive (CRM)

    5 days ago


    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,800 - $4,477 Per Month **Date Posted** 7 hours ago Additional Details **Job ID** 3459 **Job Views** 2 **Job Description**: Roles & Responsibilities **COMPANY DESCRIPTION** As Singapore’s leading supermarket retail player and a household name close to all, we have...

  • CRM Executive

    1 week ago


    Singapore Nestle Full time

    **Position Snapshot**: Location: Eightrium, Changi Business Park, Singapore Company: Nestlé Singapore Type of contract: Permanent **Position Summary**: Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of...

  • CRM Executive

    2 weeks ago


    Singapore CLUB 21 PTE. LTD. Full time

    **Job Summary** You will be part of the CRM Singapore team to develop the programme and implement effective CRM marketing strategies to maximize customers engagement and brand loyalty. **Responsibilities**: - Propose, execute campaigns and organize experiential events to engage customers. - Secure New Privilege / Redemption Partners for the Club 21 Card...

  • CRM Executive

    7 days ago


    Singapore Capital Human Resource Management Pte Ltd Full time

    5 Days work week Career Advancement & Flexible Working Environment 13 Months AWS + Variable Bonus Our Client, in the Automotive Industry located Across Singapore has opening for CRM Executive. **Responsibilities**: Support the Assistant/CRM Manager with and work closely with the Brand Principal and other Group support functions in developing, strategizing...

  • Executive, CRM

    2 weeks ago


    Central Singapore Sime Darby Full time

    Company: Vantage Automotive Limited **Responsibilities**: BYD NPS and Mystery Shop Program - Leading and managing BYD NPS for VAL and BYD dealers to ensure that NPS targets are met monthly - Identify gaps and ensure improvement plans are executed on time - Regular checks on dealer’s showrooms and service centres to ensure NPS requirements are...

  • Junior CRM Executive

    2 weeks ago


    Singapore BHG (SINGAPORE) PTE. LTD. Full time

    **Job Description & Requirements**: BHG is a Company undergoing a major transformation - we are creating exclusive designer quality merchandise at affordable prices, and bringing these desirable international brands to your doorstep. We’re changing rapidly - our merchandise, our stores, our entire customer experience - and we are looking for people who...

  • Executive, CRM

    2 weeks ago


    Singapore VANTAGE AUTOMOTIVE LIMITED Full time

    Vantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...

  • CRM Executive

    2 weeks ago


    Singapore CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Full time

    Our Client, in the **Automotive Industry **located **Across Singapore **has opening for **CRM Executive. **Overview** The CRM Executive plays a key role in the management of the CRM systems and its associated processes, campaigns and events, and evaluates data insight and information to develop effective and efficient CRM strategies and activities to...