Senior Officer, Identity Access Management Business

1 week ago

Raffles, Singapore United Overseas Bank Ltd Full time

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Technology and Operations **function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

**Responsibilities**:

- Conduct periodic review of user access/profile to ensure access granted to users are appropriate according to function/role and approved access matrices.
- Review user access and parameter exception reports and investigates all exceptions thoroughly to ensure satisfactory resolution of any errors or prompt escalations to management for attention.
- Participate in new system projects, assess user access functionality and conduct UAT to ensure that the new system access and role design meets the Group IT Security Policy and established guiding principles.
- Document user access control and train new/junior administrators on the systems tested prior to implementation.

**Job Requirements**:

- Graduate in technology or related fields.
- At least 3 years of post-graduate experience in similar capacity in CSA or equivalent user administration.
- Strong interpersonal and communication skills.
- Focus on customer services, and be prepared to engage both internal and external stakeholders.
- Able to work independently with mínimal supervision.
- Able to work flexible hours and provide support on weekends during system implementations/cutovers.

**Be a part of UOB Family**:

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