Admin Asst/exec, Claims Support

7 days ago


Singapore AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
- It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._
- And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business._

Sound like you? Then read on.

About the Role

WE ARE LOOKING FOR

A motivated team player who is able to work independently to ensure timely and accurate delivery of daily claims operational administration matters, prepared to work with external vendors, IT partners, medical providers or hospitals, clients, brokers, etc.

Experience in claims work will be an advantage.

WHAT YOU’LL BE DOING
- Ensure handling of incoming and outgoing documents transactional SLA is handled accurately and promptly,
- Management of Hospital relations, statements and transactions
- Manage CPF Medisave, Shield related transactions
- Participate in initiative towards eliminating of cheques and physical communications and support in handling payment matters / enquiries
- Maintain keen awareness on regulatory compliance risks, and review processes to reduce any such risks
- Communicate professionally and effectively with clients, intermediaries and colleagues.
- Any other projects that impact the claims team processes
- Assist with other administrative tasks as needed

WHAT WE ARE LOOKING FOR
- Diploma holder and above in related fields
- No prior experience is required
- Experience in insurance claims an advantage
- Meticulous with attention to detail
- Basic computer skills, including Microsoft Word, Excel, and Outlook
- Strong communication and organizational skills
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._


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