
Claims Admin Support
6 days ago
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Profile Summary:
In this role, you will provide the administrative support to group insurance claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, Enterprise Business Operations and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.
**Job Description**:
- Assist in the streamlining of claims administration process
- Opening of incoming mails and register claims within timelines established.
- Matching of claims settlements and sending out claims letters and cheques
- Manage collection of incoming and outgoing claim documents, correspondence and cheques.
- Follow up on returned/expired cheques.
- Any other admin adhoc task required
Who we are looking for:
Competencies & Personal Traits
- Good communication and interpersonal skills
- Keen learner and able to work independently
- Team Player
- Details oriented and meticulous
- Proficient in MS Office
Working Experience
- 1-2 years of relevant working experience
Education
- GCE 'O' level / ITE qualifications / Diploma
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