
Client Relationship Executive
2 days ago
You'll be working at an outlet with a VIP lounge.
**Duties and Responsibilities**
- Understanding Customer Concerns
- Communicating within the Company
- Product and package sales responsibility
- Responsible for overseeing the outlet’s appointment booking system
- Working together with the barbers to manage the schedule to ensure the smooth running of appointments and managing customers if appointments overrun or do not show up.
- Attends to clients’ inquiries, follow through with clients’ concerns and resolve issues involving clients
- In charge of the member's lounge where customers keep their whiskey bottles and also serving and selling individual drinks.
- Performs daily sales closing report for outlet, ensures daily settlements, receipts and cash tallies
- Maintains adequate stock for retail/ back bar
- Maintains environment of the outlet
**Job requirements**
- Minimum "O" level
- Minimum 3 years of experience in customer service/ sales/ F&B
**Preferred skills**
- Excellent Communication Skills
- Agility
- Positive Team Player
- Able to work independently
- Outstanding Time Management Skills
- Customer Relationship Management
- Stakeholder Management
- Hospitality Management
- Appointment Scheduling
- Cashiering
- Selling/ Cross Selling/ Up Selling
- Attention to details
- Passionate about work
- Industry trends
**Salary**: $3,000.00 - $5,000.00 per month
**Benefits**:
- Employee discount
- Health insurance
- Professional development
Supplemental pay types:
- Commission pay
- Overtime pay
COVID-19 considerations:
We adhere to the safety advisories and regulations as advised by the Singapore government in addition to our existing in-house protocols for cleanliness and sanitization to ensure our clients can enjoy a safe and top-notch experience with us.
**Education**:
- GCE 'O' Level or GCE 'N' Level (required)
**Experience**:
- Customer service/ Sales/ F&B: 3 years (required)
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