Delivery Manager

3 days ago


Singapore SKY & F PTE. LTD. Full time

**Industry**:Technology Integrator Sector

**Location**:Central area, may be assigned to other locations

**Skills**:Project Delivery, Service Delivery

This requirement will service as the lead for Service Delivery for deployment, roll-out of IT equipment, projects and headcount services support across the sectors supervised.

**Position Responsibilities**:

- As a Service Delivery Manager, the role will handle service levels agreements and ensure satisfactions are met between stakeholders.
- Will perform proper provisioning and handover of deployed services to assigned corporate clients.
- Facilitate and continuously perform process improvements to refine existing procedures and enhance standard operating procedures.
- Involved in project financials including procurement, billing and staff payroll.
- Will engage, deliver and support enterprise network, security, security solutions activities for various corporate entities. The position may be tasked to travel island-wide at client offices as and when necessary.

**Position Requirements**:

- Must possess a Diploma in Engineering, Technology or related field.
- Over 8 to 10-years of working experience in IT Service Delivery and client services background in SI industry, leadership experience is a strong advantage.
- Ability to work on flexible hours and travel across and around Singapore at a short notice.
- Experienced and good understanding of project management methodologies (eg: Agile, Waterfall).
- Professional certifications such as CITPM, ITIL, PMP. Must be comfortable to perform client presentations, work and communicate effectively with end-user clients and senior stakeholders.

Thank you



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