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Sales Engineer
2 weeks ago
Manages a team
- Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels
- Develop effective Sales pitches based on promotion, policies, and product updates.
- Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.
- Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.
- Require to meet Client on-site at times with Telco Partner for sale negotiation
- Training will be Provided
**Requirements**:
- At least 1 year or 6 months experience in sales
- Confidence in sales through traditional voice and digital sales support channels
- Customer service-oriented, target driven, and challenge seeking
- Ability to build rapport with customers and understand their needs
- Effective interpersonal skills. Able to relate well to people at all levels
- Good communication and listening skills and ability to build rapport and trust with customers
- Lively, energetic, dynamic individual with a friendly disposition
- Able to perform in a fast-paced environment and work under pressure
- At least 1 year of experience in telemarketing or 6 months experience in sales - Confidence in sales through traditional voice and digital sales support channels - Customer service-oriented, target driven, and challenge seeking - Ability to build rapport with customers and understand their needs - Effective interpersonal skills. Able to relate well to people at all levels - Good communication and listening skills and ability to build rapport and trust with customers - Lively, energetic, dynamic individual with a friendly disposition - Able to perform in a fast-paced environment and work under pressure