Senior Associate, Client Service
1 week ago
**_Bring your ideas. Make history. _**
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what **#LifeAtBNYMellon **is all about.
We’re seeking a future team member for the role of **Senior Associate, Client Service **to join our **Clearance and Collateral Management **team. This role is located in **Singapore - HYBRID.**
In this role, you’ll make an impact in the following ways:
- Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
- Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
- Applies advanced problem-solving skills, judgement, and experience to analyze information.
- Uses strong communication skills to deliver high quality service to a specialized client base.
- Provides key client contacts with information related to BNY Mellon's products and services and showcases the broader business and regional offerings; leverages an in-depth understanding of the overall organization.
- Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY Mellon.
- Resolves the most complex client issues or inquires, as needed.
- Uses in-depth knowledge of client issues and needs to contribute to business development efforts.
- Uses broad understanding of BNY Mellon products and services to tailor and propose expanded offerings to clients for front office consideration.
- Leads and participates in internal activities and initiatives designed to improve the client experience.
- Uses knowledge of client services best practices and BNY Mellon client needs to help develop process improvements.
- No direct reports; provides guidance to less experienced team members.
- Supports multiple, complex client accounts.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or the equivalent combination of education and experience is required.
- 3-5 years of total work experience preferred.
- Experience in an operational area and/or client services preferred.
- A self-starter who takes ownership and accountability with urgency.
- Strong interpersonal and relationship-building skills; must be comfortable interacting with all levels of the organization.
- Proficiency in SQL or Python is an advantage.
- Openness to consider working on Singapore Public Holidays and rotating shifts to accommodate different APAC time zones.
At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:
- Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg’s Gender Equality Index (GEI)
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score
- 100 Best Workplaces for Innovators, Fast Company
- CDP’s Climate Change ‘A List’
Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**
**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
-
Client Service Associate, Singapore
5 days ago
Singapore Moody's Investors Service Full timeWe strive to be a world-class sales organization with our customers’ needs at the centre of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the link between our product teams and customers, we build mutually...
-
Associate - Client Service Specialist
1 week ago
Singapore Moody's Investors Service Full timeMoody’s Analytics helps capital markets and risk management professionals worldwide respond to an evolving marketplace with confidence. The company offers unique tools and best practices for measuring and managing risk through expertise and experience in credit analysis, economic research and financial risk management. The Customer Service team drives...
-
Client Services Specialist
4 days ago
Singapore Kleos Recruitment Pte. Ltd Full time**Join a leading global securities firm as they expand their presence in the APAC region, offering an exciting opportunity within their dynamic Client Services team based in Singapore. Renowned as one of the industry's largest players, our firm boasts a stellar reputation in the trading market.** **Collaborate with a proficient team and engage with esteemed...
-
Associate, Client Servicing
2 weeks ago
Singapore Ogilvy Full timeOverview: As the Associate, Client Service, you provide excellent project co-ordination and administrative support to the clients and internal team. You're the go-person for client and team support. A "can do" attitude, resourcefulness and thirst for knowledge fuel your growth. **Responsibilities**: With 0-3 years related industry (consulting, digital,...
-
Associate, Client Servicing
3 days ago
Singapore Ogilvy Full timeOverview: As the Associate, Client Service, you provide excellent project co-ordination and administrative support to the clients and internal team. You're the go-person for client and team support. A "can do" attitude, resourcefulness and thirst for knowledge fuel your growth. **Responsibilities**: With 1-3 years related industry (consulting, digital,...
-
Client Service Associate
1 week ago
Singapore HarbourVest Partners Full timeJob Description Summary HarbourVest is seeking a Client Service Associate to join our Client Service Organization. This role will work closely with Account Managers and across HarbourVest functional teams to complete daily inquiries from different clients across all types of funds and accounts. HarbourVest’s clients are primarily institutions including...
-
Singapore BowerGroupAsia Full timeWho We Are BowerGroupAsia, Inc. (BGA) is the preeminent government affairs and public policy advisory firm supporting the world’s leading multinational companies in the Indo-Pacific. With a presence in 26 countries, BGA staff provide bespoke services to clients in 28 markets across the region. We are a fast-growing company and seek a talented, highly...
-
Associate, Wholesale Client Services
3 days ago
Singapore HSBC Full time-Job description **Some careers open more doors than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Senior Associate, Client Service
1 week ago
Singapore BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Associate, Client Services
2 weeks ago
Singapore Dimensional Fund Advisors Full time**Global Client Services Group** Global Client Services Group (GCSG) collaborates with our sales teams, as well as departments across Dimensional, to deliver an impeccable client experience and provide strategic resources to our clients. The Singapore Client Servicing Team sits within Global Client Group and services Dimensional's sales channels across Asia...
-
Client Service Associate
5 days ago
Singapore MINMED GROUP PTE. LTD. Full timeThe Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Health Screeners in Paragon. Operating 5.5 days per week, the Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening. **Role & Responsibilities**: - Provide a...
-
Client Service Associate
2 weeks ago
Singapore MINMED GROUP PTE. LTD. Full timeThe Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening. **Role & Responsibilities**: - Provide a high level of customer care to patients...
-
Client Services Associate
1 week ago
Singapore Anton Murray Consulting Full timeSingapore- Asset Management- PermanentOur client is a prominent global asset manager, with a well-established office in Singapore. They are seeking to hire a **Client Services Associate** to work as part of the Global Client Group [GCG]. This is an exceptional opportunity for an applicant with 1-3 years’ post-grad experience, seeking to join a high profile...
-
Client Services Associate
2 weeks ago
Singapore THE ADVISORS GROUP PTE. LTD. Full time**About Us At Dorothy Chong & Associates, we are devoted to delivering customized solutions to our treasured clients in the areas of financial planning, including investment portfolio management and retirement planning. We are a team of highly-recognized professionals, established for more than 30 years. And we are constantly striving to improve and expand...
-
Client Service Associate
1 week ago
Singapore NEW ARK CONSULTING PTE. LTD. Full time**Come and join us if you have a “can do” mentality and look to grow with a start up to bring the company to the next level with like minded team! **Position: Client Service Associate The Client Service Associate works closely with management, internal functional teams as well as external vendors to ensure client operational queries and implementations...
-
Senior Associate, Client Solutions
2 weeks ago
Singapore GLG Full timeGerson Lehrman Group is seeking a Senior Associate to support clients of the Corporate Team in Singapore. The role will support and manage research inquiries coming from our corporate client firms based in Southeast Asia. The Senior Associate in the Corporate team is responsible for driving Gerson Lehrman Group's underlying business processes, fulfilling...
-
Associate, Client Services
2 weeks ago
Singapore Dimensional Fund Advisors Full timeNotes to applicants: - Most roles at Dimensional will be part of our best-of-both hybrid working model which includes working 3 days in the office. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This broad universal approach applies to most roles globally with a few exceptions that require more or less...
-
Oracle ERP Project Manager_Singapore_Onsite
6 days ago
Singapore Client Of Solvecube Full timeSolveCube is an award winning AI enabled Talent Solutions Platform for middle and senior level professionals. SolveCube is working with global consulting firms, mid and large enterprises across Asia Pacific and Middle East to fulfill their talent needs for permanent, short-term, part-time, interim and turnkey assignments. One of our clients is looking for...
-
Associate, Client Service
4 days ago
Singapore HarbourVest Partners Full timeJob Description Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and...
-
Singapore Grant Thornton Singapore Full time**Job type**: Full time **Location**: Singapore **Categories**: Tax/Goods and Services Tax (GST) **Job ID**:57 (for Associate position) / 58 (for Senior Associate position) **Tax team** Our Tax team supports organisations at every stage of the lifecycle - from structuring business tax effectively and managing any employment tax issues to transactional...