Associate for Client Services, Finance and Fintech
5 days ago
Who We Are
BowerGroupAsia, Inc. (BGA) is the preeminent government affairs and public policy advisory firm supporting the world’s leading multinational companies in the Indo-Pacific. With a presence in 26 countries, BGA staff provide bespoke services to clients in 28 markets across the region. We are a fast-growing company and seek a talented, highly motivated Associate for Client Services, Finance and Fintech team based in Asia.
Position Responsibilities
The Associate is a critically important role in a fast-paced and expanding client-facing team. BGA’s Finance and FinTech Team within the Client Services Team has responsibility for engaging the world’s leading finance and fintech companies and crafting strategic advisory services that advance their business priorities in the Indo-Pacific region. The Associate will support all aspects of client management including, developing trusting and effective working relationships, communicating regularly with clients and BGA professionals across the region, guiding the delivery of exceptional service and contributing insights and ideas into all aspects of BGA’s work. Together with a team of client services professionals and BGA leadership, the associate will work with the Finance and Fintech team to support client relationships and deliver services that exceed expectations. This is a fast-paced and demanding role which requires high EQ, excellent communication skills, initiative, innate curiosity and the ability to foster collaboration while translating information into action on deadline across the BGA enterprise.
- Project Management/Internal Communications_
- Ensure alignment across the BGA enterprise in support of client objectives. This entails:
- Close and continuous coordination with senior members of the client services team, country teams and research team.
- Fostering collaboration and teamwork.
- Ensuring that tasks are clearly understood, responsibilities assigned and timelines met.
- Manage internal communication at both the working level and senior level with BGA experts on client deliverables:
- Arrange internal coordination calls to discuss issues and potential solutions, frame client questions, ensure proper role-sorting and help prompt deliverables to ensure on-time delivery.
- Support in cross-functional coordination.
- Draft read-ahead and/or talking points for senior members of the team and BGA leadership for client interactions.
- Utilize communications platform(s) to drive project management and ensure delivery of high-quality service.
- Monitor and curate awareness of client/company business globally and in the Indo-Pacific to inform BGA’s strategies.
- Client Engagement_
- Assist BGA’s communications with clients by facilitating interactions with BGA’s regional experts and senior leadership. This entails:
- Ensuring interactions with clients are well-structured, with objectives and agenda identified in advance.
- Facilitating necessary internal coordination before client meetings to ensure alignment on messaging and delivery.
- Prompting, scheduling and leading client and business development meetings.
- Recording meeting outcomes and disseminating summaries and action items to relevant team members.
- Track interaction with clients ensuring that engagement is logged, contacts are updated and follow-ups are well communicated.
- Research, Writing and Editing_
- Manage, update and expand internal client’s databases in a timely manner and help flag important developments and drive awareness for the relevant team members.
- Conduct research for assigned clients.
- Conduct thematic research to boost thought leadership profile of the Finance and FinTech sector team.
- Deliver read-aheads and/or talking points for the senior director, director, vice president or CEO.
- Contribute content and editing to research products, including news flashes, client memos, the Asia-Pacific Forecast and others, as requested by the head of research.
- Frame, provide and solicit input and conduct final check of client deliverables, including stakeholders’ maps, engagement strategies, monthly monitoring reports, etc.
- Keep abreast of news relevant to clients and provide top-line analysis of current events and how developments affect clients’ business operations.
- Support the growth of Client Relationships_
- Develop a highly sophisticated understanding of clients’ business models, their Asia-focused initiatives and the challenges and opportunities present for clients in the region.
- Support the Finance and Fintech team to establish trusting relationships with the people with whom we work—both internally and externally.
- Network Development/Internal Communications_
- Participate in webinars, conferences, and external events on behalf of the team to raise the team’s sector knowledge and profile.
Job Requirements
- Qualifications Include: _
- Expertise and/or experience in the Indo-Pacific generally and the region’s geopolitical and
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