Vp, Sdm Process Assurance and Risk Lead

1 week ago

Raffles, Singapore United Overseas Bank Ltd Full time

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

The Process Assurance Team is within Group Banking Technology (GBT), supporting bank’s Project, Development and Technology Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as an assurance gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables

**Responsibilities**:
This position serves as a team lead for the software delivery assurance as per the established processes and guidelines, the lead will drive process compliance to all the software releases into production. The lead will also contribute to drive continuous improvements within Software Delivery Processes.
- Provides leadership and direction to the team members
- Communicate effectively to varying level of leaders in a matrix organization
- Responsible for tracking work status and managing issues and risks within the team.
- Independently plans, conducts and coordinates process assurance assignments, involving large or more complex projects. Reviews progress and evaluates results, which are communicated to the appropriate Manager and key stakeholders.
- Independently leads and plans interaction with project managers and delivery leads to establish/execute process assurance plans.
- Plans and implements recommendations for major improvements to existing processes and procedures.
- Advises and works with the manager in development of process measurement systems, trains team members on the effective use of the measurement systems and assures that team members are utilizing these systems as established.
- Identifies, plans and works to automate tasks and processes with scripting and automation tools.
- Participates in accomplishment of continuous improvement objectives for the department. Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data. Participates in the identification of problem areas and development of resolutions to address them.
- Support Team Head, Risk & Control (GBT) in managing the regular governance committee through providing pertinent risk reporting and highlighting key risk issues / trends in the risk dashboard
- Implement the risk & control framework to achieve effective risk management
- Manage the regular risk assessment, attestation and reporting for GBT
- Manage the implementation of operational risk and compliance initiatives and policies
- Provide technology risk support for the L3s and their Operations (Ops) teams through:

- Serving as risk manager /consultant on technology risk and representing technology teams for risk & control matters
- Coordinating and facilitating the self-assessment (e.g. RRSA (Regulatory Requirement Self-Assessment), RCSA (Risk & Control Self-Assessment)) activities including conducting of independent control testing to facilitate control monitoring and attestations as well as in the review / reporting of regulatory compliance breach and operational risk incident
- Perform audit management activities including coordinating / conducting pre-audit checks and coordinating with the audit team during and post audit work of Technology team under review
- Conduct focused reviews / risk assessments / deep dive reviews of targeted risk areas
- Work with the Technology units to resolve risk issues
- Proactively identify risks through monitoring of technology performance in risk and compliance management (through tracking of resolutio

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